Why Knowing Your Computer/Mobile Device Matters

​Getting to know a computer or mobile device that is new to you can be fun and a little scary at the same time. The good thing is that most computers and mobile devices have similar components and navigation. Once you learn one system, you can usually apply that knowledge to a new device. Before you use or purchase a computer or mobile device, have a general understanding of the following:

• Operating Systems: Is the operating system (OS) current, outdated, or will it be outdated in the near future? It is important to have an operating system that is supported by the manufacturer. Otherwise, programs and apps may not work properly. Plus, your personal information could be at risk.
  
  
• Components: Know how to turn on the devices (Power source and button). Know how to enter information and navigate the system (e.g.: touch screen, keyboard, mouse). Know how to adjust device settings. Know what methods are available for transferring files and data (e.g.: USB port, Bluetooth, 4G, Wi-F​​i).
  
  
• Storage and Memory: Is there enough memory to run the programs that you will use and support future operating system updates? Is there enough memory for your files (pictures, videos, music)? Can you add more memory if needed? Is the amount of storage too much for how you plan to use the device? You do not need to spend extra money for something you will never use.
  
  
• Care: Is the device designed for the environment and the user? You may need to get a device that is more durable or get protective coverings so it can withstand exposure to dirt, water, or toddlers.
  
  
• Maintenance: What is your plan for keeping your system running efficiently? Are you going to learn how to maintain your device or are you going to purchase a support / protection package to provide this service? The main things to keep in mind are to keep your programs updated, have your devices set up for secured online browsing, and back up important information. If you purchase a protection plan, make sure you understand the terms of the agreement.

Basic Users

​Are Able To:

• Identify the operating system for your computer or mobile device.
• Identify the basic parts of a computer/laptop/mobile device including the ports and buttons.
• Set up and start your computer and printer.
• Navigate and use the devices file system.
• Clean and care for computer/mobile device.
• Use a digital camera and adjust basic settings.
  

Intermediate Users

Have Basic Skills and Are Able To:

• Provide a basic explanation of the difference between their RAM and hard drive.
• Use proper keyboarding skills.
• Adjust computer / mobile device settings.
• Back up their computer / mobile device.
• Delete unnecessary files and improve their computer's performance.
• Troubleshoot and provide solutions to common problems.
• Move or copy files from one device to another.
  

Technical Professionals

Have Intermediate Skills and Are Able To (one or more of the following):

• Provide maintenance of desktop PCs, mobile devices, laptops, operating systems and printers.
• Configure basic networks to include archive, backup, and restoration technologies.
• Develop computer chips or circuit boards.
• Understand the fundamentals of business continuity, application workload, system integration, and storage/system administration.