Whether your customers are beginning their careers or adjusting into a new career, Illinois workNet offers several resources and guidance from making a strong and lasting impression to taking initiative on the job. Here are a few examples of how you can assist your customers:

  • Exploring Career Options
  • Acquiring the Right Training and Credentials
  • Maintaining a Work Ready Attitude
  • Tips on Job Searching
  • Networking Etiquette and Expectations
  • Assisting Individuals with Barriers
  • Providing Layoff Assistance
  • Encouraging Useful Life Skills




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Job Search Plan

Job Search Plan

It may be hard for some customers to realize their job search is basically a job in itself. The ultimate goal is to get a job that matches their skills and interests and gives them enough income for a comfortable lifestyle. As a partner, you know this does not just "happen."
Training Plan

Training Plan

​​There are a variety of training options available for boosting skills. Sometimes, the options can be overwhelming. However, doing research and putting together a plan can save both time and money. Illinois workNet has tools to help customers through this process.
Referral Services

Referral Services

​Illinois workNet provides tools and resources to connect those in need with the support services they need. Take a look at the recommended tools and approaches in this article.
Helping Your Customers Stay Motivated and Engaged

Helping Your Customers Stay Motivated and Engaged

​Regardless of who you're working with, solving a career-related problem can be stressful, especially in today's job market. Job seekers can become "burned out" when they don't feel their search is getting anywhere. People in training programs may endure a lot of stress because of deadlines and strict penalties for failing. Low-income and dislocated workers may endure social stress from their situations.
Telling the Story in Case Notes

Telling the Story in Case Notes

Case notes shouldn't be kept a secret. They need to tell a story that any reader can appreciate. Defined, case notes are records of the interaction with or progress of a customer/client. They can cover success or failure.
Build a Career Plan in the Customer Support Center

Build a Career Plan in the Customer Support Center

Career Plan Available in the Customer Support Center ​
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