Program Details

Angel received work experience in the logistics industry along with employability training. During the hiring process, Angel expressed interest in becoming a Trainer to help drivers provide excellent customer service. The training covered multiple aspects of the package delivery industry, including on-road safety with a focus on defensive driving and distracted driving avoidance, proper loading and unloading techniques, behind-the-wheel training on public roads, package delivery procedures, vehicle pre-trip and post-trip inspections, customer service skills, time management and route optimization, and the use of technology such as GPS, handheld devices, and in-cab cameras.

Angel exceeded expectations by asking questions, shadowing delivery drivers, and even staying late to better understand logistics challenges. At the conclusion of the training program, full-time employment as a Delivery Driver was awarded with a salary of $22.75 per hour. The benefits package includes retirement savings, performance bonuses, health insurance, and tuition reimbursement.

Future plans include enrolling in school to earn a Bachelor of Science in Communications.