Program Details

Dewayne focused on mastering delivery routes, ensuring timely deliveries, and providing excellent customer service. He took an active interest in understanding company operations by asking senior drivers for advice, learning how warehouse management worked, and assisting with scheduling deliveries.

In addition to delivery training, leadership development prepared him to train new drivers, provide feedback for improvements, manage delivery schedules efficiently, and communicate with customers to resolve concerns.

His strong work ethic quickly stood out. During a busy holiday season, when a fellow driver called in sick, leaving a large route incomplete, he volunteered to take on the extra deliveries, ensuring all packages arrived on time.

At the end of the training program, he was awarded full-time employment as a Lead Driver with a salary of $23.75 per hour. The benefits package includes retirement savings, performance bonuses, health insurance, and tuition reimbursement.

Dewayne's story demonstrates that, with dedication, a willingness to learn, and strong leadership skills, he rose to a management position and built a successful career in the logistics industry.