Resource room utilization and universal core services received by each participant must be recorded in IWDS. 

1. System log-on and data input to IWDS must be performed by the LWIA or partner-funded staff only (e.g., a resource room technician or case manager).

2. The system has been recently modified to collect DOL-ETA’s latest requirements for minimum data for self-service participants.

1. Staff user log-in of each resource room must be associated to the distinct resource room.
2. The listing of Resource Rooms should be completed using the WIOA–Funded Resource Room Data form attachment.
3. An updated version of the form detailing any changes to an existing Resource Room must be completed and a copy provided to OET within ten (10) business days of the changes.
4. A new form must be completed and a copy provided to OET within ten (10) business days of the establishment of a new Resource Room. 
5. All forms should be mailed or electronically forwarded to the OET staff listed on the Contacts tab.

1. The LWIA must follow the process outlined in their third-party system for collecting the data necessary to track and report participant activity.
2. LWIAs must ensure that all participant data be requested within the third-party system.  Data fields require a response and the default may not be “Prefer Not to Answer”.  If a third party system is unable to collect all required data elements and/or provide a weekly data load to IWDS, the LWIA cannot use the system for Resource Room utilization tracking. 
3. The Interface Between Illinois Workforce Development System and Third Party Services Tracking Systems attachment provides the guidance for interfacing between the two systems. 
4. Data load from third-party tracking systems to IWDS must be made on at least a weekly basis.

1. All data must be requested of any participant using the resource room, but is not required to be provided by the participant.
2. The data to be requested includes:
   1. First Name;
   2. Last Name;
   3. Zip code of the home address;
   4. Social Security Number (SSN);
   5. Birth Date;
   6. Labor Force Status at contact;
   7. Hispanic;
   8. Race/Ethnicity; and
   9. Gender.
3. Data elements must be entered in the IWDS system.  Should the participant not provide the data, the LWIA must enter a response such as prefer not to answer in IWDS. 

1. Basic self-service participant – only the following data is collected from the individual:
   1. First Name;
   2. Last Name; and 
   3. Zip Code of the home address.
2. Reported/non-registered self-service participant – the following data is collected from the individual:
   1. First Name;
   2. Last Name;
   3. Zip Code of the home address; and
   4. Social Security Number (SSN).
3. WIOA participant – these individuals already have data recorded in the system for all nine items listed above (5.b.1-9) in support of a determination of eligibility for the program(s) under which they are served, as well as the applicable federal and state data collection requirements for registered customers.