Policy Chapters and Sections

Service Integration Goals and Outcomes

Chapter: 1 Section: 13.3
Effective Date: 1/1/2019
Expiration Date: Continuing
Published Date: 11/29/2023 2:49:22 PM
Status: Current
Version: 2

Tags: One-Stop, Training, MOU, Career Services, Service Integration, LWIBs, Supportive Services, Governance

  1. Seven (7) service integration functions are the focus of Illinois’ one-stop centers:  customer-centered design, staff, intake and assessment, services, career pathways, information, and evaluation.  Goals, outcomes, and applications for each function are listed below and represent a long-term, high-level vision for one-stop service integration in Illinois.  Operationalizing these goals will occur locally through the WIOA planning, one-stop certification, and MOU negotiation processes.