Seven (7) service integration functions are the focus of Illinois’ one-stop centers: customer-centered design, staff, intake and assessment, services, career pathways, information, and evaluation. Goals, outcomes, and applications for each function are listed below and represent a long-term, high-level vision for one-stop service integration in Illinois. Operationalizing these goals will occur locally through the WIOA planning, one-stop certification, and MOU negotiation processes.