Policy Chapters and Sections

Role of the One-Stop Operator

Chapter: 1 Section: 7
Effective Date: 12/15/2017
Expiration Date: Continuing
Published Date: 1/3/2022 2:33:02 PM
Status: Current
Version: 1

Tags: One-Stop

The basic role of a one-stop operator is to coordinate the service delivery of participating one-stop partners and service providers. 

  1. At a minimum, states and LWIBs must ensure that one-stop operators do the following:
    1. Disclose any potential conflicts of interest arising from the relationships of the one-stop operators with particular training service providers or other service providers, including, but not limited to, career services providers;
    2. In coordinating services and serving as a one-stop operator, refrain from establishing practices that create disincentives to providing services to individuals with barriers to employment who may require longer-term services, such as intensive employment, training, and education services; and
    3. Comply with federal regulations, and procurement policies, relating to the calculation and use of profits.
  2. LWIB’s may establish additional roles for the one-stop operator, including the following:
    1. Being the primary provider of services within the center;
    2. Providing some of the services within the center;
    3. Coordinating service providers within the center and across the one-stop system; and
    4. Coordinating service delivery in a multi-center area, which may include affiliated sites.
  3. The role of the one-stop operator must be clearly articulated in all phases of the procurement process, as well as in the legally binding agreement between the LWIB and the one-stop operator. 
  4. One-stop operators may not perform the following functions:
    1. Convene system stakeholders to assist in the development of the local plan;
    2. Prepare and submit local plans;
    3. Be responsible for oversight of itself;
    4. Manage or significantly participate in the competitive selection process for one-stop operators;
    5. Select or terminate one-stop operators, career service providers, and youth providers;
    6. Negotiate local performance accountability measures; or
    7. Develop and submit budgets for activities of the LWIB in the local area.  

No Attachments Found
One-Stop Operator Procurement Attestation
Request for Approval - LWIB to Provide WIOA Adult and or Dislocated Worker Training Services
Request for Approval - LWIB to Provide WIOA Career Services
Request for Approval - LWIB to Serve as One-Stop Operator
WIOA Governance and One Stop Operator - Sunshine Provision Survey
No Notices Found