Policy Chapters and Sections
- Move To Chapter1
- Chapter 1. Governance
- Move To 1.1
- 1.1 Designation and Redesignation of Local Workforce Innovation Areas and Planning Regions
- Move To 1.1.1
Move To 1.2 - 1.2 Chief Elected Official (CEO) Functions and Agreement Between Multiple Chief Elected Officials
- Move To 1.2.1
- 1.2.1 CEO Agreement for CEOs of Multiple Counties
- Move To 1.2.1.1
Move To 1.2.2
- 1.2.1 CEO Agreement for CEOs of Multiple Counties
- 1.3 Chief Elected Official Delegation of Authority and Acknowledgment of Financial Liability
- Move To 1.3.1
- 1.3.1 CEO Acknowledgment and Designation Definition of Terms
- Move To 1.3.1.1
Move To 1.3.2 - 1.3.2 Designation of Local Grant Recipients, Subrecipients, and Fiscal Agents
- Move To 1.3.2.1
Move To 1.3.3 - 1.3.3 Chief Elected Official's Financial Liability
- Move To 1.3.3.1
Move To 1.3.4 - 1.3.4 CEO Acknowledgment and Designation, Grant Subrecipient, Fiscal Agent, and Entity Multiple Function Agreements
- Move To 1.3.4.1
Move To 1.3.5
- 1.3.1 CEO Acknowledgment and Designation Definition of Terms
- 1.4 Local Workforce Innovation Board (LWIB) Membership Requirements
- Move To 1.4.1
- 1.4.1 Local Workforce Innovation Board Composition
- Move To 1.4.1.1
Move To 1.4.2 - 1.4.2 Local Workforce Innovation Board Membership Terms
- Move To 1.4.2.1
Move To 1.4.3 - 1.4.3 Local Workforce Innovation Board Chairperson
- Move To 1.4.3.1
Move To 1.4.4 - 1.4.4 Local Workforce Innovation Board Standing Committees
- Move To 1.4.4.1
Move To 1.4.5 - 1.4.5 Local Workforce Innovation Board Multiple Units of Local Government
- Move To 1.4.5.1
Move To 1.4.6 - 1.4.6 Local Workforce Innovation Board Member Nomination
- Move To 1.4.6.1
Move To 1.4.7 - 1.4.7 Local Workforce Innovation Board Resignation or Removal of Board Members
- Move To 1.4.7.1
Move To 1.4.8 - 1.4.8 Local Workforce Innovation Board Appointment/Reappointment of Board Members
- Move To 1.4.8.1
Move To 1.4.9 - 1.4.9 Local Workforce Innovation Board Designation and Change of Chairperson
- Move To 1.4.9.1
Move To 1.4.10 - 1.4.10 Local Workforce Innovation Board Conflict of Interest
- Move To 1.4.10.1
Move To 1.4.11
- 1.4.1 Local Workforce Innovation Board Composition
- 1.5 Local Workforce Innovation Board (LWIB) Certification and Recertification Requirements
- Move To 1.5.1
- 1.5.1 Local Workforce Innovation Board Initial Certification
- Move To 1.5.1.1
Move To 1.5.2 - 1.5.2 Local Workforce Innovation Board Recertification
- Move To 1.5.2.1
Move To 1.5.3 - 1.5.3 Local Workforce Innovation Board Bylaw Compliance
- Move To 1.5.3.1
Move To 1.5.4 - 1.5.4 Local Workforce Innovation Board Decertification
- Move To 1.5.4.1
Move To 1.5.5 - 1.5.5 Local Workforce Innovation Board Appeal Process
- Move To 1.5.5.1
Move To 1.5.6
- 1.5.1 Local Workforce Innovation Board Initial Certification
- 1.6 Local Workforce Innovation Board (LWIB) Functions and Policies
- Move To 1.6.1
- 1.6.1 Functions of Local Workforce Innovation Boards
- Move To 1.6.1.1
Move To 1.6.2 - 1.6.2 Staff to the Local Workforce Innovation Board
- Move To 1.6.2.1
Move To 1.6.3 - 1.6.3 Parliamentary Procedures
- Move To 1.6.3.1
Move To 1.6.4 - 1.6.4 Conduct Business in an Open Manner Under the “Sunshine Provision”
- Move To 1.6.4.1
Move To 1.6.5 - 1.6.5 Local Workforce Innovation Board Provision of Services and Limitations
- Move To 1.6.5.1
Move To 1.6.6
- 1.6.1 Functions of Local Workforce Innovation Boards
- 1.7 One-Stop Operator Procurement
- Move To 1.7.1
- 1.7.1 Role of the One-Stop Operator
- Move To 1.7.1.1
Move To 1.7.2 - 1.7.2 Eligible One-Stop Operator Entities
- Move To 1.7.2.1
Move To 1.7.3 - 1.7.3 LWIB as the One-Stop Operator
- Move To 1.7.3.1
Move To 1.7.4 - 1.7.4 Timing for the One-Stop Operator
- Move To 1.7.4.1
Move To 1.7.5 - 1.7.5 One-Stop Operator Procurement Competition Requirements
- Move To 1.7.5.1
Move To 1.7.6 - 1.7.6 Avoiding Conflicts of Interest for Selection of the One-Stop Operator
- Move To 1.7.6.1
Move To 1.7.7 - 1.7.7 Required Contract Elements for the One-Stop Operator Agreement
- Move To 1.7.7.1
Move To 1.7.8 - 1.7.8 Oversight and Monitoring of the One-Stop Operator
- Move To 1.7.8.1
Move To 1.7.9 - 1.7.9 Additional Procurements and Board Staffing of the One-Stop Operator
- Move To 1.7.9.1
Move To 1.7.10
- 1.7.1 Role of the One-Stop Operator
- 1.8 One-Stop Center Certification
- Move To 1.8.1
- 1.8.1 One-Stop Evaluation and Certification Criteria
- Move To 1.8.1.1
Move To 1.8.2 - 1.8.2 One-Stop Evaluation and Certification Frequency
- Move To 1.8.2.1
Move To 1.8.3 - 1.8.3 Types of One-Stop Centers
- Move To 1.8.3.1
Move To 1.8.4 - 1.8.4 One-Stop Center Local Certification Teams
- Move To 1.8.4.1
Move To 1.8.5 - 1.8.5 Certification Process for One-Stop Center if the Local Board is not the One-Stop Operator
- Move To 1.8.5.1
Move To 1.8.6 - 1.8.6 Certification Process for One-Stop Center if the Local Board is the One-Stop Operator
- Move To 1.8.6.1
Move To 1.8.7 - 1.8.7 Review or Revocation of One-Stop Certification
- Move To 1.8.7.1
Move To 1.8.8 - 1.8.8 Appeals Process for One-Stop Certification
- Move To 1.8.8.1
Move To 1.8.9 - 1.8.9 Monitoring for One-Stop Certification
- Move To 1.8.9.1
Move To 1.8.10 - 1.8.10 Timeline for One-Stop Certification
- Move To 1.8.10.1
Move To 1.8.11
- 1.8.1 One-Stop Evaluation and Certification Criteria
- 1.9 Memorandum of Understanding (MOU) Governor's Guidelines
- Move To 1.9.1
- 1.9.1 Memorandum of Understanding Requirements
- Move To 1.9.1.1
Move To 1.9.2 - 1.9.2 Program Collaboration and Service Integration
- Move To 1.9.2.1
Move To 1.9.3 - 1.9.3 Governor’s Guidelines Scope
- Move To 1.9.3.1
Move To 1.9.4 - 1.9.4 Governor’s Guidelines Organization
- Move To 1.9.4.1
Move To 1.9.5 - 1.9.5 MOU Development and Submittal
- Move To 1.9.5.1
Move To 1.9.6
- 1.9.1 Memorandum of Understanding Requirements
- 1.10 American Job Center Branding
- Move To 1.10.1
Move To 1.11 - 1.11 Rescinded
- Move To 1.11.1
Move To 1.12 - 1.12 One-Stop Delivery System Under WIOA
- Move To 1.12
- 1.12 One-Stop Center Designation Process
- Move To 1.12.1
Move To 1.13 - 1.12 Comprehensive Centers
- Move To 1.12.1
Move To 1.13 - 1.12 Affiliate Centers
- Move To 1.12.1
Move To 1.13 - 1.12 Specialized Centers
- Move To 1.12.1
Move To 1.13 - 1.12 Access Sites
- Move To 1.12.1
Move To 1.13 - 1.12 Other Sites
- Move To 1.12.1
Move To 1.13 - 1.12 One-Stop Center Listing in Illinois workNet Service Finder
- Move To 1.12.1
Move To 1.13 - 1.12 One-Stop Center Technical Assistance
- Move To 1.12.1
Move To 1.13
- 1.12 One-Stop Center Designation Process
- 1.13 Service Integration
- Move To 1.13
- 1.13 Service Integration Overview
- Move To 1.13.1
Move To 1.14 - 1.13 Service Integration Goals and Outcomes
- Move To 1.13.1
Move To 1.14 - 1.13 Service Integration Definition
- Move To 1.13.1
Move To 1.14 - 1.13 Service Integration Policy Vision, Outcomes and Application
- Move To 1.13.1
Move To 1.14 - 1.13 Service Integration Implementation
- Move To 1.13.1
Move To 1.14
- 1.13 Service Integration Overview
- 1.1 Designation and Redesignation of Local Workforce Innovation Areas and Planning Regions
- Chapter 2. Planning
- Move To 2.1
- 2.1 Regional and Local Planning Requirements
- Move To 2.1.1
- 2.1.1 State of Illinois Workforce Vision and Principles
- Move To 2.1.1.1
Move To 2.1.2 - 2.1.2 Program Coordination and Service Integration
- Move To 2.1.2.1
Move To 2.1.3 - 2.1.3 Illinois Planning Regions
- Move To 2.1.3.1
Move To 2.1.4 - 2.1.4 Regional and Local Plan Organization
- Move To 2.1.4.1
Move To 2.1.5 - 2.1.5 Regional and Local Plan Review and Public Comment
- Move To 2.1.5.1
Move To 2.1.6 - 2.1.6 Regional and Local Plan Submittal
- Move To 2.1.6.1
Move To 2.1.7
- 2.1.1 State of Illinois Workforce Vision and Principles
- 2.1 Regional and Local Planning Requirements
- Chapter 3. Performance Accountability and Reporting
- Move To 3.1
- 3.1 Primary Indicators of Performance
- Move To 3.1.1
- 3.1.1 Employment Rate – Second (2nd) Quarter after Exit
- Move To 3.1.1.1
Move To 3.1.2 - 3.1.2 Employment Rate – Fourth (4th) Quarter after Exit
- Move To 3.1.2.1
Move To 3.1.3 - 3.1.3 Median Earnings – Second (2nd) Quarter after Exit
- Move To 3.1.3.1
Move To 3.1.4 - 3.1.4 Credential Attainment
- Move To 3.1.4.1
- 3.1.4.1 Recognized Postsecondary Credentials
- Move To 3.1.4.1.1
Move To 3.1.4.2 - 3.1.4.2 Secondary School Diploma or Recognized Equivalent
- Move To 3.1.4.2.1
Move To 3.1.4.3
- 3.1.4.1 Recognized Postsecondary Credentials
- 3.1.5 Measurable Skill Gains
- Move To 3.1.5.1
- 3.1.5.1 Measurable Skill Gains – Additional Guidance and Operational Parameters
- Move To 3.1.5.1.1
Move To 3.1.5.2
- 3.1.5.1 Measurable Skill Gains – Additional Guidance and Operational Parameters
- 3.1.6 Effectiveness in Serving Employers
- Move To 3.1.6.1
Move To 3.1.7 - 3.1.7 Supplemental Data
- Move To 3.1.7.1
Move To 3.1.8 - 3.1.8 Serving Individuals with Barriers to Employment
- Move To 3.1.8.1
Move To 3.1.9
- 3.1.1 Employment Rate – Second (2nd) Quarter after Exit
- 3.2 Exclusions from Performance
- Move To 3.2.1
Move To 3.3 - 3.3 Program Services Definition
- Move To 3.3.1
Move To 3.4 - 3.4 Transition From Services
- Move To 3.4.1
Move To 3.5 - 3.5 [Pending]
- Move To 3.5.1
Move To 3.6 - 3.6 Co-Enrollment and Exit
- Move To 3.6.1
Move To 3.7 - 3.7 Program Exit Monitoring
- Move To 3.7.1
Move To 3.8 - 3.8 General Requirements for Negotiation of Local Performance Goals
- Move To 3.8.1
Move To 3.9 - 3.9 Statistical Adjustment Model
- Move To 3.9.1
Move To 3.10 - 3.10 Assessing Performance
- Move To 3.10.1
Move To 3.11 - 3.11 Performance Sanctions (Pending)
- Move To 3.11
- 3.11 Performance Sanctions Appeals (Pending)
- Move To 3.11.1
Move To 3.12
- 3.11 Performance Sanctions Appeals (Pending)
- 3.1 Primary Indicators of Performance
- Chapter 4. Service Delivery
- Move To 4.1
- 4.1 One-Stop Services Under WIOA
- Move To 4.1.1
- 4.1.1 Required One-Stop Partners
- Move To 4.1.1.1
Move To 4.1.2 - 4.1.2 Required One-Stop Partner Requirements
- Move To 4.1.2.1
Move To 4.1.3 - 4.1.3 Required Career Services
- Move To 4.1.3.1
Move To 4.1.4 - 4.1.4 Reporting Requirements for Services to Individuals with Disabilities
- Move To 4.1.4.1
Move To 4.1.5
- 4.1.1 Required One-Stop Partners
- 4.2 Career Planning
- Move To 4.2.1
- 4.2.1 Customer Engagement
- Move To 4.2.1.1
Move To 4.2.2 - 4.2.2 Application for Services and Eligibility Determination
- Move To 4.2.2.1
Move To 4.2.3 - 4.2.3 Basic Skills Screening Tool
- Move To 4.2.3.1
Move To 4.2.4 - 4.2.4 Assessments
- Move To 4.2.4.1
Move To 4.2.5 - 4.2.5 Individual Employment Plan (IEP) and Individual Service Strategy (ISS)
- Move To 4.2.5.1
Move To 4.2.6 - 4.2.6 Service Documentation (Case Management)
- Move To 4.2.6.1
Move To 4.2.7 - 4.2.7 Case Notes
- Move To 4.2.7.1
Move To 4.2.8
- 4.2.1 Customer Engagement
- 4.3 Illinois workNet Universal Referral System
- Move To 4.3.1
- 4.3.1 [Pending]
- Move To 4.3.1.1
Move To 4.3.2 - 4.3.2 IWDS 2.0 Referral System-Integrated Referral Module
- Move To 4.3.2.1
Move To 4.3.3 - 4.3.3 Illinois workNet Service Finder
- Move To 4.3.3.1
Move To 4.3.4 - 4.3.4 Illinois Workforce Development System Referral Relationship Guide
- Move To 4.3.4.1
Move To 4.3.5 - 4.3.5 Key Tips for Effective Referrals
- Move To 4.3.5.1
Move To 4.3.6 - 4.3.6 Referral System Pages
- Move To 4.3.6.1
Move To 4.3.7 - 4.3.7 Tracking Referrals in Real Time
- Move To 4.3.7.1
Move To 4.3.8
- 4.3.1 [Pending]
- 4.4 [Pending]
- Move To 4.4.1
Move To 4.5 - 4.5 Case Note Guidelines
- Move To 4.5
- 4.5 General Standards for Case Notes
- Move To 4.5.1
Move To 4.6 - 4.5 Case Note Writing Guidelines
- Move To 4.5.1
Move To 4.6 - 4.5 Timeliness and Frequency
- Move To 4.5.1
Move To 4.6 - 4.5 Case Notes Associated with Assessments or Services
- Move To 4.5.1
Move To 4.6 - 4.5 Additional Case Notes
- Move To 4.5.1
Move To 4.6 - 4.5 Category and Subcategories of Case Notes
- Move To 4.5.1
Move To 4.6 - 4.5 Confidentiality and Legal Requirements
- Move To 4.5.1
Move To 4.6 - 4.5 Compliance and Oversight
- Move To 4.5.1
Move To 4.6
- 4.5 General Standards for Case Notes
- 4.6 General Follow-Up Services
- Move To 4.6
- 4.6 Required Follow-Up for Adult and Dislocated Workers Programs
- Move To 4.6.1
Move To 4.7 - 4.6 Required Follow-Up for Youth Program
- Move To 4.6.1
Move To 4.7
- 4.6 Required Follow-Up for Adult and Dislocated Workers Programs
- 4.1 One-Stop Services Under WIOA
- Chapter 5. Program Eligibility
- Move To 5.1
- 5.1 General Eligibility Requirements
- Move To 5.1.1
- 5.1.1 Selective Service Registration Requirements
- Move To 5.1.1.1
- 5.1.1.1 Selective Service Registration Changes
- Move To 5.1.1.1.1
Move To 5.1.1.2 - 5.1.1.2 Who Must Register for Selective Service
- Move To 5.1.1.2.1
Move To 5.1.1.3 - 5.1.1.3 WIOA General Eligibility Requirements
- Move To 5.1.1.3.1
Move To 5.1.1.4 - 5.1.1.4 Failure to Register for Selective Service
- Move To 5.1.1.4.1
Move To 5.1.1.5 - 5.1.1.5 Written Local Policy on Selective Service Compliance Requirements
- Move To 5.1.1.5.1
Move To 5.1.1.6 - 5.1.1.6 Selective Service Requirement Reporting Choices
- Move To 5.1.1.6.1
Move To 5.1.1.7 - 5.1.1.7 Selective Service Requirement Example
- Move To 5.1.1.7.1
Move To 5.1.1.8 - 5.1.1.8 Trade Customer Eligibility Criteria
- Move To 5.1.1.8.1
Move To 5.1.1.9
- 5.1.1.1 Selective Service Registration Changes
- 5.1.2 Individual and Program Approvals for Unemployment Insurance Recipients
- Move To 5.1.2.1
- 5.1.2.1 Individual Notice of Selection for WIOA Training and Eligibility
- Move To 5.1.2.1.1
Move To 5.1.2.2 - 5.1.2.2 Workforce Innovation Board Approval of Program/Course(s)
- Move To 5.1.2.2.1
Move To 5.1.2.3
- 5.1.2.1 Individual Notice of Selection for WIOA Training and Eligibility
- 5.1.1 Selective Service Registration Requirements
- 5.2 Adult Eligibility
- Move To 5.2.1
Move To 5.3 - 5.3 Dislocated Worker Eligibility
- Move To 5.3.1
Move To 5.4 - 5.4 General Youth Eligibility Requirements
- Move To 5.4.1
- 5.4.1 Eligibility Requirements for Out-of-School Youth (OSY)
- Move To 5.4.1.1
Move To 5.4.2 - 5.4.2 Eligibility Requirements for In-School Youth (ISY)
- Move To 5.4.2.1
Move To 5.4.3
- 5.4.1 Eligibility Requirements for Out-of-School Youth (OSY)
- 5.5 Low-Income Individuals
- Move To 5.5.1
- 5.5.1 Lower Living Standard Income Level (LLSIL)
- Move To 5.5.1.1
Move To 5.5.2
- 5.5.1 Lower Living Standard Income Level (LLSIL)
- 5.6 Basic Skills Deficient
- Move To 5.6.1
- 5.6.1 Assessments for Basic Skills Deficiency
- Move To 5.6.1.1
Move To 5.6.2 - 5.6.2 Definition of Basic Skills Deficiency
- Move To 5.6.2.1
Move To 5.6.3 - 5.6.3 Basic Skills Screening Tool for Priority of Service and Referrals
- Move To 5.6.3.1
Move To 5.6.4
- 5.6.1 Assessments for Basic Skills Deficiency
- 5.7 Priority of Service for Adults and Veterans
- Move To 5.7.1
- 5.7.1 Priority Populations for Adults
- Move To 5.7.1.1
Move To 5.7.2 - 5.7.2 Veterans and Eligible Spouses Priority
- Move To 5.7.2.1
Move To 5.7.3 - 5.7.3 Required Information for Veterans and Eligible Spouses
- Move To 5.7.3.1
Move To 5.7.4 - 5.7.4 Programs and Services with Statutory Requirements (WIOA Adult)
- Move To 5.7.4.1
Move To 5.7.5 - 5.7.5 Programs and Services with Discretionary Priorities (WIOA Dislocated Worker)
- Move To 5.7.5.1
Move To 5.7.6 - 5.7.6 Order of Priority and Application
- Move To 5.7.6.1
Move To 5.7.7 - 5.7.7 Priority of Service in Local Plans
- Move To 5.7.7.1
Move To 5.7.8 - 5.7.8 Priority of Service Monitoring
- Move To 5.7.8.1
Move To 5.7.9
- 5.7.1 Priority Populations for Adults
- 5.8 Service Priorities for Individuals with Disabilities (Pending)
- Move To 5.8.1
Move To 5.9 - 5.9 Basic Skills Deficiency Screening and Assessment Requirements
- Move To 5.9.1
- 5.9.1 Assessments for Basic Skills Deficiency
- Move To 5.9.1.1
Move To 5.9.2 - 5.9.2 Definition of Basic Skills Deficiency
- Move To 5.9.2.1
Move To 5.9.3 - 5.9.3 Basic Skills Screening Tool for Priority of Service and Referrals
- Move To 5.9.3.1
Move To 5.9.4 - 5.9.4 Assessment Process
- Move To 5.9.4.1
Move To 5.9.5 - 5.9.5 Exceptions to Reading and Math Assessment Testing
- Move To 5.9.5.1
Move To 5.9.6 - 5.9.6 Career Planning System Entry for Assessments
- Move To 5.9.6.1
Move To 5.9.7 - 5.9.7 Remote Testing for Reading and Math Assessments
- Move To 5.9.7.1
Move To 5.9.8
- 5.9.1 Assessments for Basic Skills Deficiency
- 5.1 General Eligibility Requirements
- Chapter 6. Program Funding
- Move To 6.1
- 6.1 Annual Allocation and Modification Requirements of WIOA Formula Grant Funds
- Move To 6.1.1
- 6.1.1 Adult and Dislocated Worker Allocations
- Move To 6.1.1.1
Move To 6.1.2 - 6.1.2 Youth Allocation
- Move To 6.1.2.1
Move To 6.1.3 - 6.1.3 Formula Grant Establishment
- Move To 6.1.3.1
Move To 6.1.4 - 6.1.4 Modification of WIOA Formula Grants
- Move To 6.1.4.1
Move To 6.1.5 - 6.1.5 Reporting for WIOA Formula Grant Funds
- Move To 6.1.5.1
Move To 6.1.6
- 6.1.1 Adult and Dislocated Worker Allocations
- 6.2 WIOA Rapid Response (1E) Grant Funds
- Move To 6.2.1
- 6.2.1 Rapid Response (1E) Grant Funds
- Move To 6.2.1.1
Move To 6.2.2 - 6.2.2 Rapid Response (1E) Grant Program Eligibility
- Move To 6.2.2.1
Move To 6.2.3 - 6.2.3 Rapid Response (1E) Grant Submission Process
- Move To 6.2.3.1
Move To 6.2.4 - 6.2.4 Rapid Response (1E) Grant Modification Requests
- Move To 6.2.4.1
Move To 6.2.5 - 6.2.5 Rapid Response (1E) Grant Reporting Requirements
- Move To 6.2.5.1
Move To 6.2.6 - 6.2.6 Rapid Response (1E) Grant De-Obligation for Under-Expenditure of Funds
- Move To 6.2.6.1
Move To 6.2.7 - 6.2.7 Rapid Response (1E) Grant Performance Measures
- Move To 6.2.7.1
Move To 6.2.8
- 6.2.1 Rapid Response (1E) Grant Funds
- 6.3 Additional Funding Opportunities
- Move To 6.3.1
Move To 6.4 - 6.4 National Dislocated Worker Grants (DWGs)
- Move To 6.4.1
Move To 6.5
- 6.1 Annual Allocation and Modification Requirements of WIOA Formula Grant Funds
- Chapter 7. Program Services
- Move To 7.1
- 7.1 Career Services
- Move To 7.1.1
- 7.1.1 Adult Education Bridge Programs
- Move To 7.1.1.1
Move To 7.1.2 - 7.1.2 Career Pathways
- Move To 7.1.2.1
Move To 7.1.3 - 7.1.3 Partnering with Adult Education
- Move To 7.1.3.1
Move To 7.1.4 - 7.1.4 Work Experience and Transitional Jobs
- Move To 7.1.4.1
- 7.1.4.1 Types of Work Experience
- Move To 7.1.4.1.1
Move To 7.1.4.2 - 7.1.4.2 Paid and Unpaid Work Experience/Internship
- Move To 7.1.4.2.1
Move To 7.1.4.3 - 7.1.4.3 Pre-Apprenticeship Program
- Move To 7.1.4.3.1
Move To 7.1.4.4 - 7.1.4.4 Job Shadowing
- Move To 7.1.4.4.1
Move To 7.1.4.5 - 7.1.4.5 Transitional Jobs (Adult and Dislocated Worker Only)
- Move To 7.1.4.5.1
Move To 7.1.4.6 - 7.1.4.6 On-the-Job Training (Youth Only)
- Move To 7.1.4.6.1
Move To 7.1.4.7 - 7.1.4.7 General Requirements for Adult, Dislocated Worker, and Youth Work Experiences
- Move To 7.1.4.7.1
Move To 7.1.4.8 - 7.1.4.8 Work Experience for Youth
- Move To 7.1.4.8.1
Move To 7.1.4.9 - 7.1.4.9 Youth Work Experience Expenditure Requirement
- Move To 7.1.4.9.1
Move To 7.1.4.10 - 7.1.4.10 Wages and Stipends for Work Experience
- Move To 7.1.4.10.1
Move To 7.1.4.11 - 7.1.4.11 Incentive Payments for Youth in Work Experience
- Move To 7.1.4.11.1
Move To 7.1.4.12 - 7.1.4.12 Work Experience Contract, Outline/Plan, and Progress Report/Invoice
- Move To 7.1.4.12.1
Move To 7.1.4.13 - 7.1.4.13 Local Board/Grant Recipient Monitoring and Evaluation of Work Experience Worksites
- Move To 7.1.4.13.1
Move To 7.1.4.14 - 7.1.4.14 State Monitoring of Work Experience
- Move To 7.1.4.14.1
Move To 7.1.4.15 - 7.1.4.15 Work Experience Documentation
- Move To 7.1.4.15.1
Move To 7.1.4.16 - 7.1.4.16 Local Policy on Work Experience
- Move To 7.1.4.16.1
Move To 7.1.4.17
- 7.1.4.1 Types of Work Experience
- 7.1.1 Adult Education Bridge Programs
- 7.2 Training Services
- Move To 7.2.1
- 7.2.1 Individual Training Accounts (ITAs)
- Move To 7.2.1.1
- 7.2.1.1 Use of Individual Training Accounts
- Move To 7.2.1.1.1
Move To 7.2.1.2 - 7.2.1.2 In-Demand Occupations
- Move To 7.2.1.2.1
Move To 7.2.1.3 - 7.2.1.3 Coordination of WIOA Training Funds and Other Grant Assistance
- Move To 7.2.1.3.1
Move To 7.2.1.4 - 7.2.1.4 Local Individual Training Account Policy
- Move To 7.2.1.4.1
Move To 7.2.1.5 - 7.2.1.5 Use of Training Contracts Instead of Individual Training Accounts
- Move To 7.2.1.5.1
Move To 7.2.1.6 - 7.2.1.6 Programs of Demonstrated Effectiveness
- Move To 7.2.1.6.1
Move To 7.2.1.7 - 7.2.1.7 Limited Training Service Providers
- Move To 7.2.1.7.1
Move To 7.2.1.8
- 7.2.1.1 Use of Individual Training Accounts
- 7.2.2 Training Provider and Training Program Eligibility
- Move To 7.2.2.1
- 7.2.2.1 Registered Apprenticeship Programs
- Move To 7.2.2.1.1
Move To 7.2.2.2 - 7.2.2.2 Initial Eligibility of Training Providers
- Move To 7.2.2.2.1
Move To 7.2.2.3 - 7.2.2.3 Out-of-State Eligible Training Programs
- Move To 7.2.2.3.1
Move To 7.2.2.4 - 7.2.2.4 Continued Eligibility Process for Training Providers
- Move To 7.2.2.4.1
Move To 7.2.2.5 - 7.2.2.5 Training Provider or Training Program, Change in Information
- Move To 7.2.2.5.1
Move To 7.2.2.6 - 7.2.2.6 Denial or Revocation of Eligibility of Training Providers
- Move To 7.2.2.6.1
Move To 7.2.2.7 - 7.2.2.7 Notification and Appeal Procedures for Training Providers
- Move To 7.2.2.7.1
Move To 7.2.2.8 - 7.2.2.8 Reinstatement on the Training Provider Statewide List
- Move To 7.2.2.8.1
Move To 7.2.2.9 - 7.2.2.9 Performance Measures for Eligible Training Providers
- Move To 7.2.2.9.1
Move To 7.2.2.10 - 7.2.2.10 Monitoring and Oversight of Eligible Training Providers
- Move To 7.2.2.10.1
Move To 7.2.2.11 - 7.2.2.11 Enforcement of Eligible Training Providers Violations
- Move To 7.2.2.11.1
Move To 7.2.2.12 - 7.2.2.12 Use of Pay-for-Performance Contracts (Pending)
- Move To 7.2.2.12.1
Move To 7.2.2.13 - 7.2.2.13 Adults and Dislocated Worker Contracts (Pending)
- Move To 7.2.2.13.1
Move To 7.2.2.14
- 7.2.2.1 Registered Apprenticeship Programs
- 7.2.3 Integrated Career & Academic Preparation System (ICAPS)/Integrated Education and Training (IET)
- Move To 7.2.3.1
Move To 7.2.4 - 7.2.4 Class-Size Training
- Move To 7.2.4.1
Move To 7.2.5
- 7.2.1 Individual Training Accounts (ITAs)
- 7.3 Work-Based Learning
- Move To 7.3.1
- 7.3.1 On-the-Job Training (OJT)
- Move To 7.3.1.1
- 7.3.1.1 OJT General Requirements
- Move To 7.3.1.1.1
Move To 7.3.1.2 - 7.3.1.2 OJT Employer Eligibility
- Move To 7.3.1.2.1
Move To 7.3.1.3 - 7.3.1.3 OJT Apprenticeship
- Move To 7.3.1.3.1
Move To 7.3.1.4 - 7.3.1.4 OJT Local Workforce Innovation Board (LWIB) Responsibility
- Move To 7.3.1.4.1
Move To 7.3.1.5 - 7.3.1.5 OJT Contracts, Outline/Plan, and Progress Report/Invoice
- Move To 7.3.1.5.1
Move To 7.3.1.6 - 7.3.1.6 OJT Customer Eligibility
- Move To 7.3.1.6.1
Move To 7.3.1.7 - 7.3.1.7 OJT Reimbursements
- Move To 7.3.1.7.1
Move To 7.3.1.8 - 7.3.1.8 Local Board/Grant Recipient Monitoring and Evaluation of OJT Worksites
- Move To 7.3.1.8.1
Move To 7.3.1.9 - 7.3.1.9 State Monitoring of OJT
- Move To 7.3.1.9.1
Move To 7.3.1.10
- 7.3.1.1 OJT General Requirements
- 7.3.2 Customized Training
- Move To 7.3.2.1
- 7.3.2.1 Business Considerations for Customized Training
- Move To 7.3.2.1.1
Move To 7.3.2.2 - 7.3.2.2 Training Considerations for Customized Training
- Move To 7.3.2.2.1
Move To 7.3.2.3 - 7.3.2.3 Contracts for Customized Training
- Move To 7.3.2.3.1
Move To 7.3.2.4 - 7.3.2.4 Allowable and Unallowable Costs for Customized Training
- Move To 7.3.2.4.1
Move To 7.3.2.5 - 7.3.2.5 Local Workforce Innovation Board Policy for Customized Training
- Move To 7.3.2.5.1
Move To 7.3.2.6 - 7.3.2.6 Employer Match Requirements for Customized Training
- Move To 7.3.2.6.1
Move To 7.3.2.7 - 7.3.2.7 Monitoring for Customized Training
- Move To 7.3.2.7.1
Move To 7.3.2.8
- 7.3.2.1 Business Considerations for Customized Training
- 7.3.3 Incumbent Worker Training (IWT)
- Move To 7.3.3.1
- 7.3.3.1 IWT Definition
- Move To 7.3.3.1.1
Move To 7.3.3.2 - 7.3.3.2 IWT Employer’s Eligibility
- Move To 7.3.3.2.1
Move To 7.3.3.3 - 7.3.3.3 Individuals Receiving IWT
- Move To 7.3.3.3.1
Move To 7.3.3.4 - 7.3.3.4 IWT General Requirements
- Move To 7.3.3.4.1
Move To 7.3.3.5 - 7.3.3.5 IWT Matching and Allowable Costs
- Move To 7.3.3.5.1
Move To 7.3.3.6 - 7.3.3.6 IWT Employer Agreement
- Move To 7.3.3.6.1
Move To 7.3.3.7 - 7.3.3.7 IWT Program Application Process
- Move To 7.3.3.7.1
Move To 7.3.3.8 - 7.3.3.8 IWT Programmatic Reporting
- Move To 7.3.3.8.1
Move To 7.3.3.9 - 7.3.3.9 IWT Performance Requirements
- Move To 7.3.3.9.1
Move To 7.3.3.10
- 7.3.3.1 IWT Definition
- 7.3.1 On-the-Job Training (OJT)
- 7.4 Supportive Services and Needs Related Payments
- Move To 7.4.1
- 7.4.1 [Pending]
- Move To 7.4.1.1
Move To 7.4.2 - 7.4.2 Needs-Related Payments (NRPs)
- Move To 7.4.2
- 7.4.2 NRP Local Policy
- Move To 7.4.2.1
Move To 7.4.3 - 7.4.2 NRP Eligibility
- Move To 7.4.2.1
Move To 7.4.3 - 7.4.2 NRP Administration and Oversight
- Move To 7.4.2.1
Move To 7.4.3 - 7.4.2 NRP Fraud
- Move To 7.4.2.1
Move To 7.4.3 - 7.4.2 NRP Payment Determination
- Move To 7.4.2.1
Move To 7.4.3
- 7.4.2 NRP Local Policy
- 7.4.3 Poverty Guidelines for Determining Amounts of Needs-Related Payments
- Move To 7.4.3.1
Move To 7.4.4
- 7.4.1 [Pending]
- 7.5 Youth Services and Competitive Procurement of Youth Providers
- Move To 7.5.1
- 7.5.1 Youth Program Vision and Design
- Move To 7.5.1.1
Move To 7.5.2 - 7.5.2 Youth Program Elements
- Move To 7.5.2.1
Move To 7.5.3 - 7.5.3 Determination to Directly Provide Youth Services or Procure a Youth Service Provider
- Move To 7.5.3.1
Move To 7.5.4 - 7.5.4 Youth Provider Procurement Competition Requirements
- Move To 7.5.4.1
Move To 7.5.5 - 7.5.5 Non-Competitive Procurement of Youth Service Providers (Sole-Source)
- Move To 7.5.5.1
Move To 7.5.6 - 7.5.6 Youth Service Provider Selection Process
- Move To 7.5.6.1
Move To 7.5.7 - 7.5.7 Criteria for Youth Service Provider Selection
- Move To 7.5.7.1
Move To 7.5.8 - 7.5.8 Avoiding Conflicts of Interest for Selection of Youth Providers
- Move To 7.5.8.1
Move To 7.5.9 - 7.5.9 Required Contract Elements for Youth Providers
- Move To 7.5.9.1
Move To 7.5.10 - 7.5.10 Oversight and Monitoring of Youth Providers
- Move To 7.5.10.1
Move To 7.5.11
- 7.5.1 Youth Program Vision and Design
- 7.1 Career Services
- Chapter 8. Administration and Financial Management
- Move To 8.1
- 8.1 State Program Oversight and Monitoring (Pending)
- Move To 8.1.1
- 8.1.1 Ongoing Desk Review of Compliance (Pending)
- Move To 8.1.1.1
Move To 8.1.2 - 8.1.2 Annual On-site Monitoring (Pending)
- Move To 8.1.2.1
Move To 8.1.3 - 8.1.3 Data Validation
- Move To 8.1.3.1
- 8.1.3.1 Data Validation Process
- Move To 8.1.3.1.1
Move To 8.1.3.2 - 8.1.3.2 Data Validation Corrective Action/Sanction
- Move To 8.1.3.2.1
Move To 8.1.3.3
- 8.1.3.1 Data Validation Process
- 8.1.1 Ongoing Desk Review of Compliance (Pending)
- 8.2 Local Program Oversight and Monitoring (Pending)
- Move To 8.2.1
- 8.2.1 Local Monitoring Requirements (Pending)
- Move To 8.2.1.1
Move To 8.2.2 - 8.2.2 Privacy and Security (Personally Identifiable Information)
- Move To 8.2.2.1
- 8.2.2.1 Personal Information and Personally Identifiable Information
- Move To 8.2.2.1.1
Move To 8.2.2.2 - 8.2.2.2 Customer Awareness of Personally Identifiable Information
- Move To 8.2.2.2.1
Move To 8.2.2.3 - 8.2.2.3 Handling and Protecting Personally Identifiable Information
- Move To 8.2.2.3.1
Move To 8.2.2.4 - 8.2.2.4 Requirements to Protect Personally Identifiable Information
- Move To 8.2.2.4.1
Move To 8.2.2.5 - 8.2.2.5 Maintenance and Custody of Records With PII
- Move To 8.2.2.5.1
Move To 8.2.2.6 - 8.2.2.6 Retention and Destruction of Records With PII
- Move To 8.2.2.6.1
Move To 8.2.2.7 - 8.2.2.7 Monitoring of Protection of Personally Identifiable Information
- Move To 8.2.2.7.1
Move To 8.2.2.8 - 8.2.2.8 Security Breach Reporting
- Move To 8.2.2.8.1
Move To 8.2.2.9 - 8.2.2.9 Failure to Comply with Protection of Personally Identifiable Information
- Move To 8.2.2.9.1
Move To 8.2.2.10
- 8.2.2.1 Personal Information and Personally Identifiable Information
- 8.2.1 Local Monitoring Requirements (Pending)
- 8.3 Grant Administration Requirements (Pending)
- Move To 8.3.1
- 8.3.1 Compliance with Uniform Standards for Grant Administration (Pending)
- Move To 8.3.1.1
Move To 8.3.2 - 8.3.2 Nondiscrimination and Equal Employment Opportunity Provisions
- Move To 8.3.2.1
- 8.3.2.1 Grant/Contract Assurance Statement
- Move To 8.3.2.1.1
Move To 8.3.2.2 - 8.3.2.2 Notice and Communication
- Move To 8.3.2.2.1
Move To 8.3.2.3 - 8.3.2.3 Publications, Broadcasts and Other Communication
- Move To 8.3.2.3.1
Move To 8.3.2.4
- 8.3.2.1 Grant/Contract Assurance Statement
- 8.3.3 Reporting of Accrued Expenditures, Obligations and Reallocations
- Move To 8.3.3.1
- 8.3.3.1 Accrued Expenditure Reporting Requirements
- Move To 8.3.3.1.1
Move To 8.3.3.2 - 8.3.3.2 WIOA Formula Unexpended Balance Reporting Requirements
- Move To 8.3.3.2.1
Move To 8.3.3.3 - 8.3.3.3 Obligation Extraction
- Move To 8.3.3.3.1
Move To 8.3.3.4 - 8.3.3.4 Staff Salaries and Fringe Benefit Definition
- Move To 8.3.3.4.1
Move To 8.3.3.5 - 8.3.3.5 Grantee Eligibility for Incentive Funds
- Move To 8.3.3.5.1
Move To 8.3.3.6 - 8.3.3.6 Grantee Obligation Tracking System
- Move To 8.3.3.6.1
Move To 8.3.3.7
- 8.3.3.1 Accrued Expenditure Reporting Requirements
- 8.3.4 Administrative Costs (Pending)
- Move To 8.3.4.1
Move To 8.3.5 - 8.3.5 Audits (Pending)
- Move To 8.3.5.1
Move To 8.3.6 - 8.3.6 Property Control for Equipment Purchased with WIOA Funds
- Move To 8.3.6.1
- 8.3.6.1 Acquisition of Equipment
- Move To 8.3.6.1.1
Move To 8.3.6.2 - 8.3.6.2 Inventory Control
- Move To 8.3.6.2.1
Move To 8.3.6.3 - 8.3.6.3 Lost, Damaged or Stolen Equipment
- Move To 8.3.6.3.1
Move To 8.3.6.4 - 8.3.6.4 Disposition of Equipment
- Move To 8.3.6.4.1
Move To 8.3.6.5 - 8.3.6.5 Real Property Costs
- Move To 8.3.6.5.1
Move To 8.3.6.6
- 8.3.6.1 Acquisition of Equipment
- 8.3.7 Reporting
- Move To 8.3.7.1
- 8.3.7.1 Annual Reporting
- Move To 8.3.7.1.1
Move To 8.3.7.2 - 8.3.7.2 Incident Reporting
- Move To 8.3.7.2.1
- 8.3.7.2.1 Incident Reporting – Notifications
- Move To 8.3.7.2.1.1
Move To 8.3.7.2.2 - 8.3.7.2.2 Incident Reporting – Reporting
- Move To 8.3.7.2.2.1
Move To 8.3.7.2.3 - 8.3.7.2.3 Incident Reporting – Fact Finding
- Move To 8.3.7.2.3.1
Move To 8.3.7.2.4 - 8.3.7.2.4 Incident Reporting – Resolution
- Move To 8.3.7.2.4.1
Move To 8.3.7.2.5
- 8.3.7.2.1 Incident Reporting – Notifications
- 8.3.7.1 Annual Reporting
- 8.3.1 Compliance with Uniform Standards for Grant Administration (Pending)
- 8.4 Training Expenditure Requirement
- Move To 8.4.1
- 8.4.1 Allowable Costs Towards Training Expenditure
- Move To 8.4.1.1
Move To 8.4.2 - 8.4.2 Eligible Training Providers
- Move To 8.4.2.1
Move To 8.4.3 - 8.4.3 Staff Costs
- Move To 8.4.3.1
Move To 8.4.4 - 8.4.4 Minimum Expenditure Level
- Move To 8.4.4.1
Move To 8.4.5 - 8.4.5 Technical Assistance for Meeting the Requirements for Training Expenditures
- Move To 8.4.5.1
Move To 8.4.6 - 8.4.6 Incentives for Meeting the Required Expenditure Level
- Move To 8.4.6.1
Move To 8.4.7 - 8.4.7 Enforcement of the Required Expenditure Level
- Move To 8.4.7.1
Move To 8.4.8
- 8.4.1 Allowable Costs Towards Training Expenditure
- 8.5 Complaint and Grievance Procedures (Nondiscrimination)
- Move To 8.5.1
- 8.5.1 Complaint and Grievance Procedures General Requirements
- Move To 8.5.1.1
Move To 8.5.2 - 8.5.2 Complaint and Grievance Procedures Definitions
- Move To 8.5.2.1
Move To 8.5.3 - 8.5.3 Complaint and Grievance Procedures Local Workforce Innovation Area Requirements
- Move To 8.5.3.1
Move To 8.5.4 - 8.5.4 Local Area Complaint/Grievance Filing Procedures
- Move To 8.5.4.1
Move To 8.5.5 - 8.5.5 Complaint and Grievance Procedures State Requirements
- Move To 8.5.5.1
Move To 8.5.6 - 8.5.6 State Complaint/Grievance/Appeal Filing Procedures
- Move To 8.5.6.1
Move To 8.5.7 - 8.5.7 Complaint and Grievance Procedures Federal Level Appeal
- Move To 8.5.7.1
Move To 8.5.8
- 8.5.1 Complaint and Grievance Procedures General Requirements
- 8.6 Technology (Pending)
- Move To 8.6.1
- 8.6.1 MIS Policy (Pending)
- Move To 8.6.1.1
Move To 8.6.2 - 8.6.2 High Speed Internet (Pending)
- Move To 8.6.2.1
Move To 8.6.3
- 8.6.1 MIS Policy (Pending)
- 8.7 Assistance Listing Subaccounts
- Move To 8.7.1
- 8.7.1 Assistance Listing Numbering
- Move To 8.7.1.1
Move To 8.7.2 - 8.7.2 Assistance Listing Allocation Percentages
- Move To 8.7.2.1
Move To 8.7.3 - 8.7.3 Assistance Listing – Department Accounting and Reporting System
- Move To 8.7.3.1
Move To 8.7.4
- 8.7.1 Assistance Listing Numbering
- 8.8 Pre-Award Survey for Relocating Establishments
- Move To 8.8.1
Move To 8.9
- 8.1 State Program Oversight and Monitoring (Pending)
- Chapter 9. Rapid Response
- Move To 9.1
- 9.1 Rapid Response
- Move To 9.1.1
- 9.1.1 Initiating Rapid Response
- Move To 9.1.1.1
Move To 9.1.2 - 9.1.2 Rapid Response Teams
- Move To 9.1.2.1
Move To 9.1.3 - 9.1.3 Rapid Response Services
- Move To 9.1.3.1
Move To 9.1.4 - 9.1.4 Supporting Business through Rapid Response
- Move To 9.1.4.1
Move To 9.1.5 - 9.1.5 Primary Steps in Rapid Response
- Move To 9.1.5.1
Move To 9.1.6
- 9.1.1 Initiating Rapid Response
- 9.2 Dislocation Event Entry into the Illinois Employment Business System (IEBS)
- Move To 9.2.1
- 9.2.1 Dislocation Event Notification
- Move To 9.2.1.1
Move To 9.2.2 - 9.2.2 Initial IEBS Recording
- Move To 9.2.2.1
Move To 9.2.3 - 9.2.3 Completing Initial IEBS Entry
- Move To 9.2.3.1
Move To 9.2.4 - 9.2.4 Additional Data IEBS Entry Requirements
- Move To 9.2.4.1
Move To 9.2.5 - 9.2.5 Maintaining IEBS
- Move To 9.2.5.1
Move To 9.2.6
- 9.2.1 Dislocation Event Notification
- 9.1 Rapid Response
- Chapter 10. Nondiscrimination Plan
- Move To Chapter10.1
Move To Chapter 10/11 - Chapter 11. Trade Adjustment Assistance
- Move To 11.1
- 11.1 TAA General
- Move To 11.1.1
Move To 11.2
- 11.1 TAA General
Back to WIOA ePolicy HomeCase Notes Associated with Assessments or Services
Chapter: 4 Section: 5Effective Date: 7/9/2026
Expiration Date: Continuing
Published Date: 7/9/2026 3:04:40 PM
Status: Current
Version: 1
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- Case notes entered at any point during the customer’s journey will be carried over into and housed in the Case Note section on the left part of the Customer Profile page. This allows Career Planners, supervisors, and monitors to easily locate and read through case notes associated with the customer.
- Some case notes will be required and will be noted with a red asterisk, while others are optional.
- These case notes will be contained under the bar associated with the appropriate phase of the customer’s journey.
- Intake: Case notes related to the intake phase, such as the Getting Started Assessment.
- Career Plan: Case notes associated with services such as Customer Contact, Service Needs, and Training Progress.
- Outcomes: Case notes connected to Customer Outcomes, such as employment, education, credentials, and measurable skill gains.
- Follow-Up: Case notes linked to follow-up can be found under Transition.
- Other: File Maintenance
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