Policy Chapters and Sections
- Move To Chapter1
- Chapter 1. Governance
- Move To 1.1
- 1.1 Designation and Redesignation of Local Workforce Innovation Areas and Planning Regions
- Move To 1.1.1
Move To 1.2 - 1.2 Chief Elected Official (CEO) Functions and Agreement Between Multiple Chief Elected Officials
- Move To 1.2.1
- 1.2.1 CEO Agreement for CEOs of Multiple Counties
- Move To 1.2.1.1
Move To 1.2.2
- 1.2.1 CEO Agreement for CEOs of Multiple Counties
- 1.3 Chief Elected Official Delegation of Authority and Acknowledgment of Financial Liability
- Move To 1.3.1
- 1.3.1 CEO Acknowledgment and Designation Definition of Terms
- Move To 1.3.1.1
Move To 1.3.2 - 1.3.2 Designation of Local Grant Recipients, Subrecipients, and Fiscal Agents
- Move To 1.3.2.1
Move To 1.3.3 - 1.3.3 Chief Elected Official's Financial Liability
- Move To 1.3.3.1
Move To 1.3.4 - 1.3.4 CEO Acknowledgment and Designation, Grant Subrecipient, Fiscal Agent, and Entity Multiple Function Agreements
- Move To 1.3.4.1
Move To 1.3.5
- 1.3.1 CEO Acknowledgment and Designation Definition of Terms
- 1.4 Local Workforce Innovation Board (LWIB) Membership Requirements
- Move To 1.4.1
- 1.4.1 Local Workforce Innovation Board Composition
- Move To 1.4.1.1
Move To 1.4.2 - 1.4.2 Local Workforce Innovation Board Membership Terms
- Move To 1.4.2.1
Move To 1.4.3 - 1.4.3 Local Workforce Innovation Board Chairperson
- Move To 1.4.3.1
Move To 1.4.4 - 1.4.4 Local Workforce Innovation Board Standing Committees
- Move To 1.4.4.1
Move To 1.4.5 - 1.4.5 Local Workforce Innovation Board Multiple Units of Local Government
- Move To 1.4.5.1
Move To 1.4.6 - 1.4.6 Local Workforce Innovation Board Member Nomination
- Move To 1.4.6.1
Move To 1.4.7 - 1.4.7 Local Workforce Innovation Board Resignation or Removal of Board Members
- Move To 1.4.7.1
Move To 1.4.8 - 1.4.8 Local Workforce Innovation Board Appointment/Reappointment of Board Members
- Move To 1.4.8.1
Move To 1.4.9 - 1.4.9 Local Workforce Innovation Board Designation and Change of Chairperson
- Move To 1.4.9.1
Move To 1.4.10 - 1.4.10 Local Workforce Innovation Board Conflict of Interest
- Move To 1.4.10.1
Move To 1.4.11
- 1.4.1 Local Workforce Innovation Board Composition
- 1.5 Local Workforce Innovation Board (LWIB) Certification and Recertification Requirements
- Move To 1.5.1
- 1.5.1 Local Workforce Innovation Board Initial Certification
- Move To 1.5.1.1
Move To 1.5.2 - 1.5.2 Local Workforce Innovation Board Recertification
- Move To 1.5.2.1
Move To 1.5.3 - 1.5.3 Local Workforce Innovation Board Bylaw Compliance
- Move To 1.5.3.1
Move To 1.5.4 - 1.5.4 Local Workforce Innovation Board Decertification
- Move To 1.5.4.1
Move To 1.5.5 - 1.5.5 Local Workforce Innovation Board Appeal Process
- Move To 1.5.5.1
Move To 1.5.6
- 1.5.1 Local Workforce Innovation Board Initial Certification
- 1.6 Local Workforce Innovation Board (LWIB) Functions and Policies
- Move To 1.6.1
- 1.6.1 Functions of Local Workforce Innovation Boards
- Move To 1.6.1.1
Move To 1.6.2 - 1.6.2 Staff to the Local Workforce Innovation Board
- Move To 1.6.2.1
Move To 1.6.3 - 1.6.3 Parliamentary Procedures
- Move To 1.6.3.1
Move To 1.6.4 - 1.6.4 Conduct Business in an Open Manner Under the “Sunshine Provision”
- Move To 1.6.4.1
Move To 1.6.5 - 1.6.5 Local Workforce Innovation Board Provision of Services and Limitations
- Move To 1.6.5.1
Move To 1.6.6
- 1.6.1 Functions of Local Workforce Innovation Boards
- 1.7 One-Stop Operator Procurement
- Move To 1.7.1
- 1.7.1 Role of the One-Stop Operator
- Move To 1.7.1.1
Move To 1.7.2 - 1.7.2 Eligible One-Stop Operator Entities
- Move To 1.7.2.1
Move To 1.7.3 - 1.7.3 LWIB as the One-Stop Operator
- Move To 1.7.3.1
Move To 1.7.4 - 1.7.4 Timing for the One-Stop Operator
- Move To 1.7.4.1
Move To 1.7.5 - 1.7.5 One-Stop Operator Procurement Competition Requirements
- Move To 1.7.5.1
Move To 1.7.6 - 1.7.6 Avoiding Conflicts of Interest for Selection of the One-Stop Operator
- Move To 1.7.6.1
Move To 1.7.7 - 1.7.7 Required Contract Elements for the One-Stop Operator Agreement
- Move To 1.7.7.1
Move To 1.7.8 - 1.7.8 Oversight and Monitoring of the One-Stop Operator
- Move To 1.7.8.1
Move To 1.7.9 - 1.7.9 Additional Procurements and Board Staffing of the One-Stop Operator
- Move To 1.7.9.1
Move To 1.7.10
- 1.7.1 Role of the One-Stop Operator
- 1.8 One-Stop Center Certification
- Move To 1.8.1
- 1.8.1 One-Stop Evaluation and Certification Criteria
- Move To 1.8.1.1
Move To 1.8.2 - 1.8.2 One-Stop Evaluation and Certification Frequency
- Move To 1.8.2.1
Move To 1.8.3 - 1.8.3 Types of One-Stop Centers
- Move To 1.8.3.1
Move To 1.8.4 - 1.8.4 One-Stop Center Local Certification Teams
- Move To 1.8.4.1
Move To 1.8.5 - 1.8.5 Certification Process for One-Stop Center if the Local Board is not the One-Stop Operator
- Move To 1.8.5.1
Move To 1.8.6 - 1.8.6 Certification Process for One-Stop Center if the Local Board is the One-Stop Operator
- Move To 1.8.6.1
Move To 1.8.7 - 1.8.7 Review or Revocation of One-Stop Certification
- Move To 1.8.7.1
Move To 1.8.8 - 1.8.8 Appeals Process for One-Stop Certification
- Move To 1.8.8.1
Move To 1.8.9 - 1.8.9 Monitoring for One-Stop Certification
- Move To 1.8.9.1
Move To 1.8.10 - 1.8.10 Timeline for One-Stop Certification
- Move To 1.8.10.1
Move To 1.8.11
- 1.8.1 One-Stop Evaluation and Certification Criteria
- 1.9 Memorandum of Understanding (MOU) Governor's Guidelines
- Move To 1.9.1
- 1.9.1 Memorandum of Understanding Requirements
- Move To 1.9.1.1
Move To 1.9.2 - 1.9.2 Program Collaboration and Service Integration
- Move To 1.9.2.1
Move To 1.9.3 - 1.9.3 Governor’s Guidelines Scope
- Move To 1.9.3.1
Move To 1.9.4 - 1.9.4 Governor’s Guidelines Organization
- Move To 1.9.4.1
Move To 1.9.5 - 1.9.5 MOU Development and Submittal
- Move To 1.9.5.1
Move To 1.9.6
- 1.9.1 Memorandum of Understanding Requirements
- 1.10 American Job Center Branding
- Move To 1.10.1
Move To 1.11 - 1.11 Rescinded
- Move To 1.11.1
Move To 1.12 - 1.12 One-Stop Delivery System Under WIOA
- Move To 1.12
- 1.12 One-Stop Center Designation Process
- Move To 1.12.1
Move To 1.13 - 1.12 Comprehensive Centers
- Move To 1.12.1
Move To 1.13 - 1.12 Affiliate Centers
- Move To 1.12.1
Move To 1.13 - 1.12 Specialized Centers
- Move To 1.12.1
Move To 1.13 - 1.12 Access Sites
- Move To 1.12.1
Move To 1.13 - 1.12 Other Sites
- Move To 1.12.1
Move To 1.13 - 1.12 One-Stop Center Listing in Illinois workNet Service Finder
- Move To 1.12.1
Move To 1.13 - 1.12 One-Stop Center Technical Assistance
- Move To 1.12.1
Move To 1.13
- 1.12 One-Stop Center Designation Process
- 1.13 Service Integration
- Move To 1.13
- 1.13 Service Integration Overview
- Move To 1.13.1
Move To 1.14 - 1.13 Service Integration Goals and Outcomes
- Move To 1.13.1
Move To 1.14 - 1.13 Service Integration Definition
- Move To 1.13.1
Move To 1.14 - 1.13 Service Integration Policy Vision, Outcomes and Application
- Move To 1.13.1
Move To 1.14 - 1.13 Service Integration Implementation
- Move To 1.13.1
Move To 1.14
- 1.13 Service Integration Overview
- 1.1 Designation and Redesignation of Local Workforce Innovation Areas and Planning Regions
- Chapter 2. Planning
- Move To 2.1
- 2.1 Regional and Local Planning Requirements
- Move To 2.1.1
- 2.1.1 State of Illinois Workforce Vision and Principles
- Move To 2.1.1.1
Move To 2.1.2 - 2.1.2 Program Coordination and Service Integration
- Move To 2.1.2.1
Move To 2.1.3 - 2.1.3 Illinois Planning Regions
- Move To 2.1.3.1
Move To 2.1.4 - 2.1.4 Regional and Local Plan Organization
- Move To 2.1.4.1
Move To 2.1.5 - 2.1.5 Regional and Local Plan Review and Public Comment
- Move To 2.1.5.1
Move To 2.1.6 - 2.1.6 Regional and Local Plan Submittal
- Move To 2.1.6.1
Move To 2.1.7
- 2.1.1 State of Illinois Workforce Vision and Principles
- 2.1 Regional and Local Planning Requirements
- Chapter 3. Performance Accountability and Reporting
- Move To 3.1
- 3.1 Primary Indicators of Performance
- Move To 3.1.1
- 3.1.1 Employment Rate – Second (2nd) Quarter after Exit
- Move To 3.1.1.1
Move To 3.1.2 - 3.1.2 Employment Rate – Fourth (4th) Quarter after Exit
- Move To 3.1.2.1
Move To 3.1.3 - 3.1.3 Median Earnings – Second (2nd) Quarter after Exit
- Move To 3.1.3.1
Move To 3.1.4 - 3.1.4 Credential Attainment
- Move To 3.1.4.1
- 3.1.4.1 Recognized Postsecondary Credentials
- Move To 3.1.4.1.1
Move To 3.1.4.2 - 3.1.4.2 Secondary School Diploma or Recognized Equivalent
- Move To 3.1.4.2.1
Move To 3.1.4.3
- 3.1.4.1 Recognized Postsecondary Credentials
- 3.1.5 Measurable Skill Gains
- Move To 3.1.5.1
- 3.1.5.1 Measurable Skill Gains – Additional Guidance and Operational Parameters
- Move To 3.1.5.1.1
Move To 3.1.5.2
- 3.1.5.1 Measurable Skill Gains – Additional Guidance and Operational Parameters
- 3.1.6 Effectiveness in Serving Employers
- Move To 3.1.6.1
Move To 3.1.7 - 3.1.7 Supplemental Data
- Move To 3.1.7.1
Move To 3.1.8 - 3.1.8 Serving Individuals with Barriers to Employment
- Move To 3.1.8.1
Move To 3.1.9
- 3.1.1 Employment Rate – Second (2nd) Quarter after Exit
- 3.2 Exclusions from Performance
- Move To 3.2.1
Move To 3.3 - 3.3 Program Services Definition
- Move To 3.3.1
Move To 3.4 - 3.4 Transition From Services
- Move To 3.4.1
Move To 3.5 - 3.5 [Pending]
- Move To 3.5.1
Move To 3.6 - 3.6 Co-Enrollment and Exit
- Move To 3.6.1
Move To 3.7 - 3.7 Program Exit Monitoring
- Move To 3.7.1
Move To 3.8 - 3.8 General Requirements for Negotiation of Local Performance Goals
- Move To 3.8.1
Move To 3.9 - 3.9 Statistical Adjustment Model
- Move To 3.9.1
Move To 3.10 - 3.10 Assessing Performance
- Move To 3.10.1
Move To 3.11 - 3.11 Performance Sanctions (Pending)
- Move To 3.11
- 3.11 Performance Sanctions Appeals (Pending)
- Move To 3.11.1
Move To 3.12
- 3.11 Performance Sanctions Appeals (Pending)
- 3.1 Primary Indicators of Performance
- Chapter 4. Service Delivery
- Move To 4.1
- 4.1 One-Stop Services Under WIOA
- Move To 4.1.1
- 4.1.1 Required One-Stop Partners
- Move To 4.1.1.1
Move To 4.1.2 - 4.1.2 Required One-Stop Partner Requirements
- Move To 4.1.2.1
Move To 4.1.3 - 4.1.3 Required Career Services
- Move To 4.1.3.1
Move To 4.1.4 - 4.1.4 Reporting Requirements for Services to Individuals with Disabilities
- Move To 4.1.4.1
Move To 4.1.5
- 4.1.1 Required One-Stop Partners
- 4.2 Career Planning
- Move To 4.2.1
- 4.2.1 Customer Engagement
- Move To 4.2.1.1
Move To 4.2.2 - 4.2.2 Application for Services and Eligibility Determination
- Move To 4.2.2.1
Move To 4.2.3 - 4.2.3 Basic Skills Screening Tool
- Move To 4.2.3.1
Move To 4.2.4 - 4.2.4 Assessments
- Move To 4.2.4.1
Move To 4.2.5 - 4.2.5 Individual Employment Plan (IEP) and Individual Service Strategy (ISS)
- Move To 4.2.5.1
Move To 4.2.6 - 4.2.6 Service Documentation (Case Management)
- Move To 4.2.6.1
Move To 4.2.7 - 4.2.7 Case Notes
- Move To 4.2.7.1
Move To 4.2.8
- 4.2.1 Customer Engagement
- 4.3 Illinois workNet Universal Referral System
- Move To 4.3.1
- 4.3.1 [Pending]
- Move To 4.3.1.1
Move To 4.3.2 - 4.3.2 IWDS 2.0 Referral System-Integrated Referral Module
- Move To 4.3.2.1
Move To 4.3.3 - 4.3.3 Illinois workNet Service Finder
- Move To 4.3.3.1
Move To 4.3.4 - 4.3.4 Illinois Workforce Development System Referral Relationship Guide
- Move To 4.3.4.1
Move To 4.3.5 - 4.3.5 Key Tips for Effective Referrals
- Move To 4.3.5.1
Move To 4.3.6 - 4.3.6 Referral System Pages
- Move To 4.3.6.1
Move To 4.3.7 - 4.3.7 Tracking Referrals in Real Time
- Move To 4.3.7.1
Move To 4.3.8
- 4.3.1 [Pending]
- 4.4 [Pending]
- Move To 4.4.1
Move To 4.5 - 4.5 Case Note Guidelines
- Move To 4.5
- 4.5 General Standards for Case Notes
- Move To 4.5.1
Move To 4.6 - 4.5 Case Note Writing Guidelines
- Move To 4.5.1
Move To 4.6 - 4.5 Timeliness and Frequency
- Move To 4.5.1
Move To 4.6 - 4.5 Case Notes Associated with Assessments or Services
- Move To 4.5.1
Move To 4.6 - 4.5 Additional Case Notes
- Move To 4.5.1
Move To 4.6 - 4.5 Category and Subcategories of Case Notes
- Move To 4.5.1
Move To 4.6 - 4.5 Confidentiality and Legal Requirements
- Move To 4.5.1
Move To 4.6 - 4.5 Compliance and Oversight
- Move To 4.5.1
Move To 4.6
- 4.5 General Standards for Case Notes
- 4.6 General Follow-Up Services
- Move To 4.6
- 4.6 Required Follow-Up for Adult and Dislocated Workers Programs
- Move To 4.6.1
Move To 4.7 - 4.6 Required Follow-Up for Youth Program
- Move To 4.6.1
Move To 4.7
- 4.6 Required Follow-Up for Adult and Dislocated Workers Programs
- 4.1 One-Stop Services Under WIOA
- Chapter 5. Program Eligibility
- Move To 5.1
- 5.1 General Eligibility Requirements
- Move To 5.1.1
- 5.1.1 Selective Service Registration Requirements
- Move To 5.1.1.1
- 5.1.1.1 Selective Service Registration Changes
- Move To 5.1.1.1.1
Move To 5.1.1.2 - 5.1.1.2 Who Must Register for Selective Service
- Move To 5.1.1.2.1
Move To 5.1.1.3 - 5.1.1.3 WIOA General Eligibility Requirements
- Move To 5.1.1.3.1
Move To 5.1.1.4 - 5.1.1.4 Failure to Register for Selective Service
- Move To 5.1.1.4.1
Move To 5.1.1.5 - 5.1.1.5 Written Local Policy on Selective Service Compliance Requirements
- Move To 5.1.1.5.1
Move To 5.1.1.6 - 5.1.1.6 Selective Service Requirement Reporting Choices
- Move To 5.1.1.6.1
Move To 5.1.1.7 - 5.1.1.7 Selective Service Requirement Example
- Move To 5.1.1.7.1
Move To 5.1.1.8 - 5.1.1.8 Trade Customer Eligibility Criteria
- Move To 5.1.1.8.1
Move To 5.1.1.9
- 5.1.1.1 Selective Service Registration Changes
- 5.1.2 Individual and Program Approvals for Unemployment Insurance Recipients
- Move To 5.1.2.1
- 5.1.2.1 Individual Notice of Selection for WIOA Training and Eligibility
- Move To 5.1.2.1.1
Move To 5.1.2.2 - 5.1.2.2 Workforce Innovation Board Approval of Program/Course(s)
- Move To 5.1.2.2.1
Move To 5.1.2.3
- 5.1.2.1 Individual Notice of Selection for WIOA Training and Eligibility
- 5.1.1 Selective Service Registration Requirements
- 5.2 Adult Eligibility
- Move To 5.2.1
Move To 5.3 - 5.3 Dislocated Worker Eligibility
- Move To 5.3.1
Move To 5.4 - 5.4 General Youth Eligibility Requirements
- Move To 5.4.1
- 5.4.1 Eligibility Requirements for Out-of-School Youth (OSY)
- Move To 5.4.1.1
Move To 5.4.2 - 5.4.2 Eligibility Requirements for In-School Youth (ISY)
- Move To 5.4.2.1
Move To 5.4.3
- 5.4.1 Eligibility Requirements for Out-of-School Youth (OSY)
- 5.5 Low-Income Individuals
- Move To 5.5.1
- 5.5.1 Lower Living Standard Income Level (LLSIL)
- Move To 5.5.1.1
Move To 5.5.2
- 5.5.1 Lower Living Standard Income Level (LLSIL)
- 5.6 Basic Skills Deficient
- Move To 5.6.1
- 5.6.1 Assessments for Basic Skills Deficiency
- Move To 5.6.1.1
Move To 5.6.2 - 5.6.2 Definition of Basic Skills Deficiency
- Move To 5.6.2.1
Move To 5.6.3 - 5.6.3 Basic Skills Screening Tool for Priority of Service and Referrals
- Move To 5.6.3.1
Move To 5.6.4
- 5.6.1 Assessments for Basic Skills Deficiency
- 5.7 Priority of Service for Adults and Veterans
- Move To 5.7.1
- 5.7.1 Priority Populations for Adults
- Move To 5.7.1.1
Move To 5.7.2 - 5.7.2 Veterans and Eligible Spouses Priority
- Move To 5.7.2.1
Move To 5.7.3 - 5.7.3 Required Information for Veterans and Eligible Spouses
- Move To 5.7.3.1
Move To 5.7.4 - 5.7.4 Programs and Services with Statutory Requirements (WIOA Adult)
- Move To 5.7.4.1
Move To 5.7.5 - 5.7.5 Programs and Services with Discretionary Priorities (WIOA Dislocated Worker)
- Move To 5.7.5.1
Move To 5.7.6 - 5.7.6 Order of Priority and Application
- Move To 5.7.6.1
Move To 5.7.7 - 5.7.7 Priority of Service in Local Plans
- Move To 5.7.7.1
Move To 5.7.8 - 5.7.8 Priority of Service Monitoring
- Move To 5.7.8.1
Move To 5.7.9
- 5.7.1 Priority Populations for Adults
- 5.8 Service Priorities for Individuals with Disabilities (Pending)
- Move To 5.8.1
Move To 5.9 - 5.9 Basic Skills Deficiency Screening and Assessment Requirements
- Move To 5.9.1
- 5.9.1 Assessments for Basic Skills Deficiency
- Move To 5.9.1.1
Move To 5.9.2 - 5.9.2 Definition of Basic Skills Deficiency
- Move To 5.9.2.1
Move To 5.9.3 - 5.9.3 Basic Skills Screening Tool for Priority of Service and Referrals
- Move To 5.9.3.1
Move To 5.9.4 - 5.9.4 Assessment Process
- Move To 5.9.4.1
Move To 5.9.5 - 5.9.5 Exceptions to Reading and Math Assessment Testing
- Move To 5.9.5.1
Move To 5.9.6 - 5.9.6 Career Planning System Entry for Assessments
- Move To 5.9.6.1
Move To 5.9.7 - 5.9.7 Remote Testing for Reading and Math Assessments
- Move To 5.9.7.1
Move To 5.9.8
- 5.9.1 Assessments for Basic Skills Deficiency
- 5.1 General Eligibility Requirements
- Chapter 6. Program Funding
- Move To 6.1
- 6.1 Annual Allocation and Modification Requirements of WIOA Formula Grant Funds
- Move To 6.1.1
- 6.1.1 Adult and Dislocated Worker Allocations
- Move To 6.1.1.1
Move To 6.1.2 - 6.1.2 Youth Allocation
- Move To 6.1.2.1
Move To 6.1.3 - 6.1.3 Formula Grant Establishment
- Move To 6.1.3.1
Move To 6.1.4 - 6.1.4 Modification of WIOA Formula Grants
- Move To 6.1.4.1
Move To 6.1.5 - 6.1.5 Reporting for WIOA Formula Grant Funds
- Move To 6.1.5.1
Move To 6.1.6
- 6.1.1 Adult and Dislocated Worker Allocations
- 6.2 WIOA Rapid Response (1E) Grant Funds
- Move To 6.2.1
- 6.2.1 Rapid Response (1E) Grant Funds
- Move To 6.2.1.1
Move To 6.2.2 - 6.2.2 Rapid Response (1E) Grant Program Eligibility
- Move To 6.2.2.1
Move To 6.2.3 - 6.2.3 Rapid Response (1E) Grant Submission Process
- Move To 6.2.3.1
Move To 6.2.4 - 6.2.4 Rapid Response (1E) Grant Modification Requests
- Move To 6.2.4.1
Move To 6.2.5 - 6.2.5 Rapid Response (1E) Grant Reporting Requirements
- Move To 6.2.5.1
Move To 6.2.6 - 6.2.6 Rapid Response (1E) Grant De-Obligation for Under-Expenditure of Funds
- Move To 6.2.6.1
Move To 6.2.7 - 6.2.7 Rapid Response (1E) Grant Performance Measures
- Move To 6.2.7.1
Move To 6.2.8
- 6.2.1 Rapid Response (1E) Grant Funds
- 6.3 Additional Funding Opportunities
- Move To 6.3.1
Move To 6.4 - 6.4 National Dislocated Worker Grants (DWGs)
- Move To 6.4.1
Move To 6.5
- 6.1 Annual Allocation and Modification Requirements of WIOA Formula Grant Funds
- Chapter 7. Program Services
- Move To 7.1
- 7.1 Career Services
- Move To 7.1.1
- 7.1.1 Adult Education Bridge Programs
- Move To 7.1.1.1
Move To 7.1.2 - 7.1.2 Career Pathways
- Move To 7.1.2.1
Move To 7.1.3 - 7.1.3 Partnering with Adult Education
- Move To 7.1.3.1
Move To 7.1.4 - 7.1.4 Work Experience and Transitional Jobs
- Move To 7.1.4.1
- 7.1.4.1 Types of Work Experience
- Move To 7.1.4.1.1
Move To 7.1.4.2 - 7.1.4.2 Paid and Unpaid Work Experience/Internship
- Move To 7.1.4.2.1
Move To 7.1.4.3 - 7.1.4.3 Pre-Apprenticeship Program
- Move To 7.1.4.3.1
Move To 7.1.4.4 - 7.1.4.4 Job Shadowing
- Move To 7.1.4.4.1
Move To 7.1.4.5 - 7.1.4.5 Transitional Jobs (Adult and Dislocated Worker Only)
- Move To 7.1.4.5.1
Move To 7.1.4.6 - 7.1.4.6 On-the-Job Training (Youth Only)
- Move To 7.1.4.6.1
Move To 7.1.4.7 - 7.1.4.7 General Requirements for Adult, Dislocated Worker, and Youth Work Experiences
- Move To 7.1.4.7.1
Move To 7.1.4.8 - 7.1.4.8 Work Experience for Youth
- Move To 7.1.4.8.1
Move To 7.1.4.9 - 7.1.4.9 Youth Work Experience Expenditure Requirement
- Move To 7.1.4.9.1
Move To 7.1.4.10 - 7.1.4.10 Wages and Stipends for Work Experience
- Move To 7.1.4.10.1
Move To 7.1.4.11 - 7.1.4.11 Incentive Payments for Youth in Work Experience
- Move To 7.1.4.11.1
Move To 7.1.4.12 - 7.1.4.12 Work Experience Contract, Outline/Plan, and Progress Report/Invoice
- Move To 7.1.4.12.1
Move To 7.1.4.13 - 7.1.4.13 Local Board/Grant Recipient Monitoring and Evaluation of Work Experience Worksites
- Move To 7.1.4.13.1
Move To 7.1.4.14 - 7.1.4.14 State Monitoring of Work Experience
- Move To 7.1.4.14.1
Move To 7.1.4.15 - 7.1.4.15 Work Experience Documentation
- Move To 7.1.4.15.1
Move To 7.1.4.16 - 7.1.4.16 Local Policy on Work Experience
- Move To 7.1.4.16.1
Move To 7.1.4.17
- 7.1.4.1 Types of Work Experience
- 7.1.1 Adult Education Bridge Programs
- 7.2 Training Services
- Move To 7.2.1
- 7.2.1 Individual Training Accounts (ITAs)
- Move To 7.2.1.1
- 7.2.1.1 Use of Individual Training Accounts
- Move To 7.2.1.1.1
Move To 7.2.1.2 - 7.2.1.2 In-Demand Occupations
- Move To 7.2.1.2.1
Move To 7.2.1.3 - 7.2.1.3 Coordination of WIOA Training Funds and Other Grant Assistance
- Move To 7.2.1.3.1
Move To 7.2.1.4 - 7.2.1.4 Local Individual Training Account Policy
- Move To 7.2.1.4.1
Move To 7.2.1.5 - 7.2.1.5 Use of Training Contracts Instead of Individual Training Accounts
- Move To 7.2.1.5.1
Move To 7.2.1.6 - 7.2.1.6 Programs of Demonstrated Effectiveness
- Move To 7.2.1.6.1
Move To 7.2.1.7 - 7.2.1.7 Limited Training Service Providers
- Move To 7.2.1.7.1
Move To 7.2.1.8
- 7.2.1.1 Use of Individual Training Accounts
- 7.2.2 Training Provider and Training Program Eligibility
- Move To 7.2.2.1
- 7.2.2.1 Registered Apprenticeship Programs
- Move To 7.2.2.1.1
Move To 7.2.2.2 - 7.2.2.2 Initial Eligibility of Training Providers
- Move To 7.2.2.2.1
Move To 7.2.2.3 - 7.2.2.3 Out-of-State Eligible Training Programs
- Move To 7.2.2.3.1
Move To 7.2.2.4 - 7.2.2.4 Continued Eligibility Process for Training Providers
- Move To 7.2.2.4.1
Move To 7.2.2.5 - 7.2.2.5 Training Provider or Training Program, Change in Information
- Move To 7.2.2.5.1
Move To 7.2.2.6 - 7.2.2.6 Denial or Revocation of Eligibility of Training Providers
- Move To 7.2.2.6.1
Move To 7.2.2.7 - 7.2.2.7 Notification and Appeal Procedures for Training Providers
- Move To 7.2.2.7.1
Move To 7.2.2.8 - 7.2.2.8 Reinstatement on the Training Provider Statewide List
- Move To 7.2.2.8.1
Move To 7.2.2.9 - 7.2.2.9 Performance Measures for Eligible Training Providers
- Move To 7.2.2.9.1
Move To 7.2.2.10 - 7.2.2.10 Monitoring and Oversight of Eligible Training Providers
- Move To 7.2.2.10.1
Move To 7.2.2.11 - 7.2.2.11 Enforcement of Eligible Training Providers Violations
- Move To 7.2.2.11.1
Move To 7.2.2.12 - 7.2.2.12 Use of Pay-for-Performance Contracts (Pending)
- Move To 7.2.2.12.1
Move To 7.2.2.13 - 7.2.2.13 Adults and Dislocated Worker Contracts (Pending)
- Move To 7.2.2.13.1
Move To 7.2.2.14
- 7.2.2.1 Registered Apprenticeship Programs
- 7.2.3 Integrated Career & Academic Preparation System (ICAPS)/Integrated Education and Training (IET)
- Move To 7.2.3.1
Move To 7.2.4 - 7.2.4 Class-Size Training
- Move To 7.2.4.1
Move To 7.2.5
- 7.2.1 Individual Training Accounts (ITAs)
- 7.3 Work-Based Learning
- Move To 7.3.1
- 7.3.1 On-the-Job Training (OJT)
- Move To 7.3.1.1
- 7.3.1.1 OJT General Requirements
- Move To 7.3.1.1.1
Move To 7.3.1.2 - 7.3.1.2 OJT Employer Eligibility
- Move To 7.3.1.2.1
Move To 7.3.1.3 - 7.3.1.3 OJT Apprenticeship
- Move To 7.3.1.3.1
Move To 7.3.1.4 - 7.3.1.4 OJT Local Workforce Innovation Board (LWIB) Responsibility
- Move To 7.3.1.4.1
Move To 7.3.1.5 - 7.3.1.5 OJT Contracts, Outline/Plan, and Progress Report/Invoice
- Move To 7.3.1.5.1
Move To 7.3.1.6 - 7.3.1.6 OJT Customer Eligibility
- Move To 7.3.1.6.1
Move To 7.3.1.7 - 7.3.1.7 OJT Reimbursements
- Move To 7.3.1.7.1
Move To 7.3.1.8 - 7.3.1.8 Local Board/Grant Recipient Monitoring and Evaluation of OJT Worksites
- Move To 7.3.1.8.1
Move To 7.3.1.9 - 7.3.1.9 State Monitoring of OJT
- Move To 7.3.1.9.1
Move To 7.3.1.10
- 7.3.1.1 OJT General Requirements
- 7.3.2 Customized Training
- Move To 7.3.2.1
- 7.3.2.1 Business Considerations for Customized Training
- Move To 7.3.2.1.1
Move To 7.3.2.2 - 7.3.2.2 Training Considerations for Customized Training
- Move To 7.3.2.2.1
Move To 7.3.2.3 - 7.3.2.3 Contracts for Customized Training
- Move To 7.3.2.3.1
Move To 7.3.2.4 - 7.3.2.4 Allowable and Unallowable Costs for Customized Training
- Move To 7.3.2.4.1
Move To 7.3.2.5 - 7.3.2.5 Local Workforce Innovation Board Policy for Customized Training
- Move To 7.3.2.5.1
Move To 7.3.2.6 - 7.3.2.6 Employer Match Requirements for Customized Training
- Move To 7.3.2.6.1
Move To 7.3.2.7 - 7.3.2.7 Monitoring for Customized Training
- Move To 7.3.2.7.1
Move To 7.3.2.8
- 7.3.2.1 Business Considerations for Customized Training
- 7.3.3 Incumbent Worker Training (IWT)
- Move To 7.3.3.1
- 7.3.3.1 IWT Definition
- Move To 7.3.3.1.1
Move To 7.3.3.2 - 7.3.3.2 IWT Employer’s Eligibility
- Move To 7.3.3.2.1
Move To 7.3.3.3 - 7.3.3.3 Individuals Receiving IWT
- Move To 7.3.3.3.1
Move To 7.3.3.4 - 7.3.3.4 IWT General Requirements
- Move To 7.3.3.4.1
Move To 7.3.3.5 - 7.3.3.5 IWT Matching and Allowable Costs
- Move To 7.3.3.5.1
Move To 7.3.3.6 - 7.3.3.6 IWT Employer Agreement
- Move To 7.3.3.6.1
Move To 7.3.3.7 - 7.3.3.7 IWT Program Application Process
- Move To 7.3.3.7.1
Move To 7.3.3.8 - 7.3.3.8 IWT Programmatic Reporting
- Move To 7.3.3.8.1
Move To 7.3.3.9 - 7.3.3.9 IWT Performance Requirements
- Move To 7.3.3.9.1
Move To 7.3.3.10
- 7.3.3.1 IWT Definition
- 7.3.1 On-the-Job Training (OJT)
- 7.4 Supportive Services and Needs Related Payments
- Move To 7.4.1
- 7.4.1 [Pending]
- Move To 7.4.1.1
Move To 7.4.2 - 7.4.2 Needs-Related Payments (NRPs)
- Move To 7.4.2
- 7.4.2 NRP Local Policy
- Move To 7.4.2.1
Move To 7.4.3 - 7.4.2 NRP Eligibility
- Move To 7.4.2.1
Move To 7.4.3 - 7.4.2 NRP Administration and Oversight
- Move To 7.4.2.1
Move To 7.4.3 - 7.4.2 NRP Fraud
- Move To 7.4.2.1
Move To 7.4.3 - 7.4.2 NRP Payment Determination
- Move To 7.4.2.1
Move To 7.4.3
- 7.4.2 NRP Local Policy
- 7.4.3 Poverty Guidelines for Determining Amounts of Needs-Related Payments
- Move To 7.4.3.1
Move To 7.4.4
- 7.4.1 [Pending]
- 7.5 Youth Services and Competitive Procurement of Youth Providers
- Move To 7.5.1
- 7.5.1 Youth Program Vision and Design
- Move To 7.5.1.1
Move To 7.5.2 - 7.5.2 Youth Program Elements
- Move To 7.5.2.1
Move To 7.5.3 - 7.5.3 Determination to Directly Provide Youth Services or Procure a Youth Service Provider
- Move To 7.5.3.1
Move To 7.5.4 - 7.5.4 Youth Provider Procurement Competition Requirements
- Move To 7.5.4.1
Move To 7.5.5 - 7.5.5 Non-Competitive Procurement of Youth Service Providers (Sole-Source)
- Move To 7.5.5.1
Move To 7.5.6 - 7.5.6 Youth Service Provider Selection Process
- Move To 7.5.6.1
Move To 7.5.7 - 7.5.7 Criteria for Youth Service Provider Selection
- Move To 7.5.7.1
Move To 7.5.8 - 7.5.8 Avoiding Conflicts of Interest for Selection of Youth Providers
- Move To 7.5.8.1
Move To 7.5.9 - 7.5.9 Required Contract Elements for Youth Providers
- Move To 7.5.9.1
Move To 7.5.10 - 7.5.10 Oversight and Monitoring of Youth Providers
- Move To 7.5.10.1
Move To 7.5.11
- 7.5.1 Youth Program Vision and Design
- 7.1 Career Services
- Chapter 8. Administration and Financial Management
- Move To 8.1
- 8.1 State Program Oversight and Monitoring (Pending)
- Move To 8.1.1
- 8.1.1 Ongoing Desk Review of Compliance (Pending)
- Move To 8.1.1.1
Move To 8.1.2 - 8.1.2 Annual On-site Monitoring (Pending)
- Move To 8.1.2.1
Move To 8.1.3 - 8.1.3 Data Validation
- Move To 8.1.3.1
- 8.1.3.1 Data Validation Process
- Move To 8.1.3.1.1
Move To 8.1.3.2 - 8.1.3.2 Data Validation Corrective Action/Sanction
- Move To 8.1.3.2.1
Move To 8.1.3.3
- 8.1.3.1 Data Validation Process
- 8.1.1 Ongoing Desk Review of Compliance (Pending)
- 8.2 Local Program Oversight and Monitoring (Pending)
- Move To 8.2.1
- 8.2.1 Local Monitoring Requirements (Pending)
- Move To 8.2.1.1
Move To 8.2.2 - 8.2.2 Privacy and Security (Personally Identifiable Information)
- Move To 8.2.2.1
- 8.2.2.1 Personal Information and Personally Identifiable Information
- Move To 8.2.2.1.1
Move To 8.2.2.2 - 8.2.2.2 Customer Awareness of Personally Identifiable Information
- Move To 8.2.2.2.1
Move To 8.2.2.3 - 8.2.2.3 Handling and Protecting Personally Identifiable Information
- Move To 8.2.2.3.1
Move To 8.2.2.4 - 8.2.2.4 Requirements to Protect Personally Identifiable Information
- Move To 8.2.2.4.1
Move To 8.2.2.5 - 8.2.2.5 Maintenance and Custody of Records With PII
- Move To 8.2.2.5.1
Move To 8.2.2.6 - 8.2.2.6 Retention and Destruction of Records With PII
- Move To 8.2.2.6.1
Move To 8.2.2.7 - 8.2.2.7 Monitoring of Protection of Personally Identifiable Information
- Move To 8.2.2.7.1
Move To 8.2.2.8 - 8.2.2.8 Security Breach Reporting
- Move To 8.2.2.8.1
Move To 8.2.2.9 - 8.2.2.9 Failure to Comply with Protection of Personally Identifiable Information
- Move To 8.2.2.9.1
Move To 8.2.2.10
- 8.2.2.1 Personal Information and Personally Identifiable Information
- 8.2.1 Local Monitoring Requirements (Pending)
- 8.3 Grant Administration Requirements (Pending)
- Move To 8.3.1
- 8.3.1 Compliance with Uniform Standards for Grant Administration (Pending)
- Move To 8.3.1.1
Move To 8.3.2 - 8.3.2 Nondiscrimination and Equal Employment Opportunity Provisions
- Move To 8.3.2.1
- 8.3.2.1 Grant/Contract Assurance Statement
- Move To 8.3.2.1.1
Move To 8.3.2.2 - 8.3.2.2 Notice and Communication
- Move To 8.3.2.2.1
Move To 8.3.2.3 - 8.3.2.3 Publications, Broadcasts and Other Communication
- Move To 8.3.2.3.1
Move To 8.3.2.4
- 8.3.2.1 Grant/Contract Assurance Statement
- 8.3.3 Reporting of Accrued Expenditures, Obligations and Reallocations
- Move To 8.3.3.1
- 8.3.3.1 Accrued Expenditure Reporting Requirements
- Move To 8.3.3.1.1
Move To 8.3.3.2 - 8.3.3.2 WIOA Formula Unexpended Balance Reporting Requirements
- Move To 8.3.3.2.1
Move To 8.3.3.3 - 8.3.3.3 Obligation Extraction
- Move To 8.3.3.3.1
Move To 8.3.3.4 - 8.3.3.4 Staff Salaries and Fringe Benefit Definition
- Move To 8.3.3.4.1
Move To 8.3.3.5 - 8.3.3.5 Grantee Eligibility for Incentive Funds
- Move To 8.3.3.5.1
Move To 8.3.3.6 - 8.3.3.6 Grantee Obligation Tracking System
- Move To 8.3.3.6.1
Move To 8.3.3.7
- 8.3.3.1 Accrued Expenditure Reporting Requirements
- 8.3.4 Administrative Costs (Pending)
- Move To 8.3.4.1
Move To 8.3.5 - 8.3.5 Audits (Pending)
- Move To 8.3.5.1
Move To 8.3.6 - 8.3.6 Property Control for Equipment Purchased with WIOA Funds
- Move To 8.3.6.1
- 8.3.6.1 Acquisition of Equipment
- Move To 8.3.6.1.1
Move To 8.3.6.2 - 8.3.6.2 Inventory Control
- Move To 8.3.6.2.1
Move To 8.3.6.3 - 8.3.6.3 Lost, Damaged or Stolen Equipment
- Move To 8.3.6.3.1
Move To 8.3.6.4 - 8.3.6.4 Disposition of Equipment
- Move To 8.3.6.4.1
Move To 8.3.6.5 - 8.3.6.5 Real Property Costs
- Move To 8.3.6.5.1
Move To 8.3.6.6
- 8.3.6.1 Acquisition of Equipment
- 8.3.7 Reporting
- Move To 8.3.7.1
- 8.3.7.1 Annual Reporting
- Move To 8.3.7.1.1
Move To 8.3.7.2 - 8.3.7.2 Incident Reporting
- Move To 8.3.7.2.1
- 8.3.7.2.1 Incident Reporting – Notifications
- Move To 8.3.7.2.1.1
Move To 8.3.7.2.2 - 8.3.7.2.2 Incident Reporting – Reporting
- Move To 8.3.7.2.2.1
Move To 8.3.7.2.3 - 8.3.7.2.3 Incident Reporting – Fact Finding
- Move To 8.3.7.2.3.1
Move To 8.3.7.2.4 - 8.3.7.2.4 Incident Reporting – Resolution
- Move To 8.3.7.2.4.1
Move To 8.3.7.2.5
- 8.3.7.2.1 Incident Reporting – Notifications
- 8.3.7.1 Annual Reporting
- 8.3.1 Compliance with Uniform Standards for Grant Administration (Pending)
- 8.4 Training Expenditure Requirement
- Move To 8.4.1
- 8.4.1 Allowable Costs Towards Training Expenditure
- Move To 8.4.1.1
Move To 8.4.2 - 8.4.2 Eligible Training Providers
- Move To 8.4.2.1
Move To 8.4.3 - 8.4.3 Staff Costs
- Move To 8.4.3.1
Move To 8.4.4 - 8.4.4 Minimum Expenditure Level
- Move To 8.4.4.1
Move To 8.4.5 - 8.4.5 Technical Assistance for Meeting the Requirements for Training Expenditures
- Move To 8.4.5.1
Move To 8.4.6 - 8.4.6 Incentives for Meeting the Required Expenditure Level
- Move To 8.4.6.1
Move To 8.4.7 - 8.4.7 Enforcement of the Required Expenditure Level
- Move To 8.4.7.1
Move To 8.4.8
- 8.4.1 Allowable Costs Towards Training Expenditure
- 8.5 Complaint and Grievance Procedures (Nondiscrimination)
- Move To 8.5.1
- 8.5.1 Complaint and Grievance Procedures General Requirements
- Move To 8.5.1.1
Move To 8.5.2 - 8.5.2 Complaint and Grievance Procedures Definitions
- Move To 8.5.2.1
Move To 8.5.3 - 8.5.3 Complaint and Grievance Procedures Local Workforce Innovation Area Requirements
- Move To 8.5.3.1
Move To 8.5.4 - 8.5.4 Local Area Complaint/Grievance Filing Procedures
- Move To 8.5.4.1
Move To 8.5.5 - 8.5.5 Complaint and Grievance Procedures State Requirements
- Move To 8.5.5.1
Move To 8.5.6 - 8.5.6 State Complaint/Grievance/Appeal Filing Procedures
- Move To 8.5.6.1
Move To 8.5.7 - 8.5.7 Complaint and Grievance Procedures Federal Level Appeal
- Move To 8.5.7.1
Move To 8.5.8
- 8.5.1 Complaint and Grievance Procedures General Requirements
- 8.6 Technology (Pending)
- Move To 8.6.1
- 8.6.1 MIS Policy (Pending)
- Move To 8.6.1.1
Move To 8.6.2 - 8.6.2 High Speed Internet (Pending)
- Move To 8.6.2.1
Move To 8.6.3
- 8.6.1 MIS Policy (Pending)
- 8.7 Assistance Listing Subaccounts
- Move To 8.7.1
- 8.7.1 Assistance Listing Numbering
- Move To 8.7.1.1
Move To 8.7.2 - 8.7.2 Assistance Listing Allocation Percentages
- Move To 8.7.2.1
Move To 8.7.3 - 8.7.3 Assistance Listing – Department Accounting and Reporting System
- Move To 8.7.3.1
Move To 8.7.4
- 8.7.1 Assistance Listing Numbering
- 8.8 Pre-Award Survey for Relocating Establishments
- Move To 8.8.1
Move To 8.9
- 8.1 State Program Oversight and Monitoring (Pending)
- Chapter 9. Rapid Response
- Move To 9.1
- 9.1 Rapid Response
- Move To 9.1.1
- 9.1.1 Initiating Rapid Response
- Move To 9.1.1.1
Move To 9.1.2 - 9.1.2 Rapid Response Teams
- Move To 9.1.2.1
Move To 9.1.3 - 9.1.3 Rapid Response Services
- Move To 9.1.3.1
Move To 9.1.4 - 9.1.4 Supporting Business through Rapid Response
- Move To 9.1.4.1
Move To 9.1.5 - 9.1.5 Primary Steps in Rapid Response
- Move To 9.1.5.1
Move To 9.1.6
- 9.1.1 Initiating Rapid Response
- 9.2 Dislocation Event Entry into the Illinois Employment Business System (IEBS)
- Move To 9.2.1
- 9.2.1 Dislocation Event Notification
- Move To 9.2.1.1
Move To 9.2.2 - 9.2.2 Initial IEBS Recording
- Move To 9.2.2.1
Move To 9.2.3 - 9.2.3 Completing Initial IEBS Entry
- Move To 9.2.3.1
Move To 9.2.4 - 9.2.4 Additional Data IEBS Entry Requirements
- Move To 9.2.4.1
Move To 9.2.5 - 9.2.5 Maintaining IEBS
- Move To 9.2.5.1
Move To 9.2.6
- 9.2.1 Dislocation Event Notification
- 9.1 Rapid Response
- Chapter 10. Nondiscrimination Plan
- Move To Chapter10.1
Move To Chapter 10/11 - Chapter 11. Trade Adjustment Assistance
- Move To 11.1
- 11.1 TAA General
- Move To 11.1.1
Move To 11.2
- 11.1 TAA General
Back to WIOA ePolicy HomeCategory and Subcategories of Case Notes
Chapter: 4 Section: 5Effective Date: 7/9/2026
Expiration Date: Continuing
Published Date: 7/9/2026 3:09:45 PM
Status: Current
Version: 1
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- Case notes will be displayed in IWDS 2.0 on the Case Note section on the customer’s page according to the stage of service delivery. Case Note categories and subcategories include:
- Customer Contact
- Successful Two-Way Communication
- Outreach – Response Not Required
- Outreach – Pending Response
- Unsuccessful Communication
- Other Communication (Non-WIOA)
- Customer Outcome Information
- Employment Verification
- Educational Verification
- Credential Documentation
- MSG Documentation
- File Maintenance
- Training Progress
- Training Successful Two-Way Communication
- Progress Update Only
- Transition from Active Services (WIOA Exit)
- Customer Contact
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