Policy Chapters and Sections

Compliance and Oversight

Chapter: 4 Section: 5
Effective Date: 7/9/2026
Expiration Date: Continuing
Published Date: 7/9/2026 3:12:11 PM
Status: Current
Version: 1


  1. Supervisors must review case notes regularly to ensure they are accurate, complete, timely, and consistent with service records. Failure to comply may result in corrective action, retraining, or additional monitoring.
  2. Proper documentation protects both the organization and staff while ensuring customers receive consistent, effective services.