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Table of Contents
Chapter 1. Governance
1.1 Designation and Redesignation of Local Workforce Innovation Areas and Planning Regions
1.2 Chief Elected Official (CEO) Functions and Agreement Between Multiple Chief Elected Officials
1.2.1 CEO Agreement for CEOs of Multiple Counties
1.3 Chief Elected Official Delegation of Authority and Acknowledgment of Financial Liability
1.3.1 CEO Acknowledgment and Designation Definition of Terms
1.3.2 Designation of Local Grant Recipients, Subrecipients, and Fiscal Agents
1.3.3 Chief Elected Official's Financial Liability
1.3.4 CEO Acknowledgment and Designation, Grant Subrecipient, Fiscal Agent, and Entity Multiple Function Agreements
1.4 Local Workforce Innovation Board (LWIB) Membership Requirements
1.4.1 Local Workforce Innovation Board Composition
1.4.2 Local Workforce Innovation Board Membership Terms
1.4.3 Local Workforce Innovation Board Chairperson
1.4.4 Local Workforce Innovation Board Standing Committees
1.4.5 Local Workforce Innovation Board Multiple Units of Local Government
1.4.6 Local Workforce Innovation Board Member Nomination
1.4.7 Local Workforce Innovation Board Resignation or Removal of Board Members
1.4.8 Local Workforce Innovation Board Appointment/Reappointment of Board Members
1.4.9 Local Workforce Innovation Board Designation and Change of Chairperson
1.4.10 Local Workforce Innovation Board Conflict of Interest
1.5 Local Workforce Innovation Board (LWIB) Certification and Recertification Requirements
1.5.1 Local Workforce Innovation Board Initial Certification
1.5.2 Local Workforce Innovation Board Recertification
1.5.3 Local Workforce Innovation Board Bylaw Compliance
1.5.4 Local Workforce Innovation Board Decertification
1.5.5 Local Workforce Innovation Board Appeal Process
1.6 Local Workforce Innovation Board (LWIB) Functions and Policies
1.6.1 Functions of Local Workforce Innovation Boards
1.6.2 Staff to the Local Workforce Innovation Board
1.6.3 Parliamentary Procedures
1.6.4 Conduct Business in an Open Manner Under the “Sunshine Provision”
1.6.5 Local Workforce Innovation Board Provision of Services and Limitations
1.7 One-Stop Operator Procurement
1.7.1 Role of the One-Stop Operator
1.7.2 Eligible One-Stop Operator Entities
1.7.3 LWIB as the One-Stop Operator
1.7.4 Timing for the One-Stop Operator
1.7.5 One-Stop Operator Procurement Competition Requirements
1.7.6 Avoiding Conflicts of Interest for Selection of the One-Stop Operator
1.7.7 Required Contract Elements for the One-Stop Operator Agreement
1.7.8 Oversight and Monitoring of the One-Stop Operator
1.7.9 Additional Procurements and Board Staffing of the One-Stop Operator
1.8 One-Stop Center Certification
1.8.1 One-Stop Evaluation and Certification Criteria
1.8.2 One-Stop Evaluation and Certification Frequency
1.8.3 Types of One-Stop Centers
1.8.4 One-Stop Center Local Certification Teams
1.8.5 Certification Process for One-Stop Center if the Local Board is not the One-Stop Operator
1.8.6 Certification Process for One-Stop Center if the Local Board is the One-Stop Operator
1.8.7 Review or Revocation of One-Stop Certification
1.8.8 Appeals Process for One-Stop Certification
1.8.9 Monitoring for One-Stop Certification
1.8.10 Timeline for One-Stop Certification
1.9 Memorandum of Understanding (MOU) Governor's Guidelines
1.9.1 Memorandum of Understanding Requirements
1.9.2 Program Collaboration and Service Integration
1.9.3 Governor’s Guidelines Scope
1.9.4 Governor’s Guidelines Organization
1.9.5 MOU Development and Submittal
1.10 American Job Center Branding
1.11 Resource Room Utilization and Tracking
1.11.1 Illinois workNet Progress Report
1.11.2 Resource Room Tracking
1.12 One-Stop Delivery System Under WIOA
1.12.1 One-Stop Center Designation Process
1.12.2 Comprehensive Centers
1.12.3 Affiliate Centers
1.12.4 Specialized Centers
1.12.5 Access Sites
1.12.6 Other Sites
1.12.7 One-Stop Center Listing in Illinois workNet Service Finder
1.12.8 One-Stop Center Technical Assistance
1.13 Service Integration
1.13.1 Service Integration Overview
1.13.2 Service Integration Definition
1.13.3 Service Integration Goals and Outcomes
1.13.4 Service Integration Policy Vision, Outcomes and Application
1.13.5 Service Integration Implementation
Chapter 2. Planning
2.1 Regional and Local Planning Requirements
2.1.1 State of Illinois Workforce Vision and Principles
2.1.2 Program Coordination and Service Integration
2.1.3 Illinois Planning Regions
2.1.4 Regional and Local Plan Organization
2.1.5 Regional and Local Plan Review and Public Comment
2.1.6 Regional and Local Plan Submittal
Chapter 3. Performance Accountability and Reporting
3.1 Primary Indicators of Performance
3.1.1 Employment Rate – Second (2nd) Quarter after Exit
3.1.2 Employment Rate – Fourth (4th) Quarter after Exit
3.1.3 Median Earnings – Second (2nd) Quarter after Exit
3.1.4 Credential Attainment
3.1.4.1 Recognized Postsecondary Credentials
3.1.4.2 Secondary School Diploma or Recognized Equivalent
3.1.5 Measurable Skill Gains
3.1.5.1 Measurable Skill Gains – Additional Guidance and Operational Parameters
3.1.6 Effectiveness in Serving Employers
3.1.7 Supplemental Data
3.1.8 Serving Individuals with Barriers to Employment
3.2 Exclusions from Performance
3.3 General Requirements for Program Exit
3.3.1 Program Services Definition
3.3.2 Program Exit Monitoring
3.3.3 Co-Enrollment and Exit
3.4 General Requirements for Negotiation of Local Performance Goals
3.5 Statistical Adjustment Model
3.6 Assessing Performance
3.7 Performance Sanctions (Pending)
3.7.1 Performance Sanctions Appeals (Pending)
3.8 Incentives for Performance (Pending)
3.8.1 Performance Incentives Qualification and Eligibility Requirements (Pending)
3.8.2 Performance Incentives Calculations (Pending)
Chapter 4. Service Delivery
4.1 One-Stop Services Under WIOA
4.1.1 Required One-Stop Partners
4.1.2 Required One-Stop Partner Requirements
4.1.3 Required Career Services
4.1.4 Reporting Requirements for Services to Individuals with Disabilities
4.2 Career Planning
4.2.1 Customer Engagement
4.2.2 Application for Services and Eligibility Determination
4.2.3 Basic Skills Screening Tool
4.2.4 Assessments
4.2.5 Individual Employment Plan (IEP) and Individual Service Strategy (ISS)
4.2.6 Service Documentation (Case Management)
4.2.7 Case Notes
4.3 General Follow-Up Services
4.3.1 Required Follow-Up for Adult and Dislocated Workers Programs
4.3.2 Required Follow-Up for Youth Program
Chapter 5. Program Eligibility
5.1 General Eligibility Requirements
5.1.1 Selective Service Registration Requirements
5.1.1.1 Selective Service Guidelines
5.1.1.2 Trade Customer Eligibility Criteria
5.1.1.3 Written Local Policy Selective Service Compliance Requirements
5.1.1.4 Selective Service Requirement Reporting Choices
5.1.2 Individual and Program Approvals for Unemployment Insurance Recipients
5.1.2.1 Individual Notice of Selection for WIOA Training and Eligibility
5.1.2.2 Workforce Innovation Board Approval of Program/Course(s)
5.2 Adult Eligibility
5.3 Dislocated Worker Eligibility
5.4 General Youth Eligibility Requirements
5.4.1 Eligibility Requirements for Out-of-School Youth (OSY)
5.4.2 Eligibility Requirements for In-School Youth (ISY)
5.5 Low-Income Individuals
5.5.1 Lower Living Standard Income Level (LLSIL)
5.6 Service Priorities
5.7 Veterans Priority of Service Requirements
5.7.1 Identification of Veterans and Eligible Spouses
5.7.2 Required Information for Veterans and Eligible Spouses
5.7.3 Veteran’s Priority of Service in Local Plans
5.7.4 Veteran’s Priority of Service Monitoring
5.8 Service Priorities for Individuals with Disabilities (Pending)
5.9 Basic Skills Deficiency Assessment Requirements
5.9.1 Assessments for Basic Skills Deficiency
5.9.2 Definition of Basic Skills Deficiency
5.9.3 Basic Skills Screening Tool for Priority of Service and Referrals
5.9.4 Assessment Process for Basic Skills Deficiency
5.9.5 Exceptions to Basic Skills Deficient Assessment Testing
5.9.6 Career Planning System Entry for Basic Skills Deficiency Assessments
5.9.7 Remote Testing for Basic Skills Deficiency Assessments
Chapter 6. Program Funding
6.1 Annual Allocation and Modification Requirements of WIOA Formula Grant Funds
6.1.1 Adult and Dislocated Worker Allocations
6.1.2 Youth Allocation
6.1.3 Formula Grant Establishment
6.1.4 Modification of WIOA Formula Grants
6.1.5 Reporting for WIOA Formula Grant Funds
6.2 WIOA Rapid Response (1E) Grant Funds
6.2.1 Rapid Response (1E) Grant Funds
6.2.2 Rapid Response (1E) Grant Program Eligibility
6.2.3 Rapid Response (1E) Grant Submission Process
6.2.4 Rapid Response (1E) Grant Modification Requests
6.2.5 Rapid Response (1E) Grant Reporting Requirements
6.2.6 Rapid Response (1E) Grant De-Obligation for Under-Expenditure of Funds
6.2.7 Rapid Response (1E) Grant Performance Measures
6.3 Additional Funding Opportunities
6.4 National Dislocated Worker Grants (DWGs)
Chapter 7. Program Services
7.1 Career Services
7.1.1 [Pending]
7.1.2 [Pending]
7.1.3 [Pending]
7.2 Training
7.2.1 Individual Training Accounts (ITAs)
7.2.1.1 Use of Contracts Instead of ITAs
7.2.1.2 Programs of Demonstrated Effectiveness
7.2.1.3 Limited Training Service Providers
7.2.1.4 Local ITA Policy
7.2.2 Work-Based Learning
7.2.2.1 On-the-Job Training (OJT)
7.2.2.1.1 OJT General Requirements
7.2.2.1.2 OJT Employer Eligibility
7.2.2.1.3 OJT Apprenticeship
7.2.2.1.4 OJT Local Workforce Innovation Board (LWIB) Responsibility
7.2.2.1.5 OJT Contracts and Modifications
7.2.2.1.6 OJT Participant Eligibility
7.2.2.1.7 OJT Reimbursements
7.2.2.1.8 OJT Monitoring and Evaluation
7.2.2.2 Customized Training
7.2.2.3 Incumbent Worker Training (IWT)
7.2.2.3.1 IWT Definition
7.2.2.3.2 IWT Employer’s Eligibility
7.2.2.3.3 Individuals Receiving IWT
7.2.2.3.4 IWT General Requirements
7.2.2.3.5 IWT Matching and Allowable Costs
7.2.2.3.6 IWT Employer Agreement
7.2.2.3.7 IWT Program Application Process
7.2.2.3.8 IWT Programmatic Reporting
7.2.2.3.9 IWT Performance Requirements
7.2.3 Bridge Programs and Career Pathways
7.2.4 Class-Size Training
7.2.5 Work Experience and Transitional Employment
7.3 Training Provider and Training Program Eligibility
7.3.1 Registered Apprenticeship Programs
7.3.2 Initial Eligibility of Training Providers
7.3.3 Out-of-State Eligible Training Programs
7.3.4 Continued Eligibility Process for Training Providers
7.3.5 Training Provider or Training Program, Change in Information
7.3.6 Denial or Revocation of Eligibility of Training Providers
7.3.7 Notification and Appeal Procedures for Training Providers
7.3.8 Reinstatement on the Training Provider Statewide List
7.3.9 Performance Measures for Eligible Training Providers
7.3.10 Monitoring and Oversight of Eligible Training Providers
7.3.11 Enforcement of Eligible Training Providers Violations
7.3.12 Use of Pay-for-Performance Contracts (Pending)
7.3.13 Adults and Dislocated Worker Contracts (Pending)
7.4 Supportive Services
7.4.1 Needs-Related Payments (NRPs)
7.4.1.1 NRP Local Policy
7.4.1.2 NRP Eligibility
7.4.1.3 NRP Payment Determination
7.4.1.4 NRP Administration and Oversight
7.4.1.5 NRP Fraud
7.4.2 Poverty Guidelines for Determining Amounts of Needs-Related Payments
7.5 Youth Services and Competitive Procurement of Youth Providers
7.5.1 Youth Program Vision and Design
7.5.2 Youth Program Elements
7.5.3 Determination to Directly Provide Youth Services or Procure a Youth Service Provider
7.5.4 Youth Provider Procurement Competition Requirements
7.5.5 Non-Competitive Procurement of Youth Service Providers (Sole-Source)
7.5.6 Youth Service Provider Selection Process
7.5.7 Criteria for Youth Service Provider Selection
7.5.8 Avoiding Conflicts of Interest for Selection of Youth Providers
7.5.9 Required Contract Elements for Youth Providers
7.5.10 Oversight and Monitoring of Youth Providers
Chapter 8. Administration and Financial Management
8.1 State Program Oversight and Monitoring (Pending)
8.1.1 Ongoing Desk Review of Compliance (Pending)
8.1.2 Annual On-site Monitoring (Pending)
8.1.3 Data Validation
8.1.3.1 Data Validation Process
8.1.3.2 Data Validation Corrective Action/Sanction
8.2 Local Program Oversight and Monitoring (Pending)
8.2.1 Local Monitoring Requirements (Pending)
8.2.2 Privacy and Security (Personally Identifiable Information)
8.2.2.1 Personal Information and Personally Identifiable Information
8.2.2.2 Customer Awareness of Personally Identifiable Information
8.2.2.3 Handling and Protecting Personally Identifiable Information
8.2.2.4 Requirements to Protect Personally Identifiable Information
8.2.2.5 Maintenance and Custody of Records With PII
8.2.2.6 Retention and Destruction of Records With PII
8.2.2.7 Monitoring of Protection of Personally Identifiable Information
8.2.2.8 Security Breach Reporting
8.2.2.9 Failure to Comply with Protection of Personally Identifiable Information
8.3 Grant Administration Requirements (Pending)
8.3.1 Compliance with Uniform Standards for Grant Administration (Pending)
8.3.2 Nondiscrimination and Equal Employment Opportunity Provisions
8.3.2.1 Grant/Contract Assurance Statement
8.3.2.2 Notice and Communication
8.3.2.3 Publications, Broadcasts and Other Communication
8.3.3 Reporting of Accrued Expenditures, Obligations and Reallocations
8.3.3.1 Accrued Expenditure Reporting Requirements
8.3.3.2 WIOA Formula Unexpended Balance Reporting Requirements
8.3.3.3 Obligation Extraction
8.3.3.4 Staff Salaries and Fringe Benefit Definition
8.3.3.5 Grantee Eligibility for Incentive Funds
8.3.3.6 Grantee Obligation Tracking System
8.3.4 Administrative Costs (Pending)
8.3.5 Audits (Pending)
8.3.6 Property Control for Equipment Purchased with WIOA Funds
8.3.6.1 Acquisition of Equipment
8.3.6.2 Inventory Control
8.3.6.3 Lost, Damaged or Stolen Equipment
8.3.6.4 Disposition of Equipment
8.3.6.5 Real Property Costs
8.3.7 Reporting
8.3.7.1 Annual Reporting
8.3.7.2 Incident Reporting
8.3.7.2.1 Incident Reporting – Notifications
8.3.7.2.2 Incident Reporting – Reporting
8.3.7.2.3 Incident Reporting – Fact Finding
8.3.7.2.4 Incident Reporting – Resolution
8.4 Training Expenditure Requirement
8.4.1 Allowable Costs Towards Training Expenditure
8.4.2 Eligible Training Providers
8.4.3 Staff Costs
8.4.4 Minimum Expenditure Level
8.4.5 Technical Assistance for Meeting the Requirements for Training Expenditures
8.4.6 Incentives for Meeting the Required Expenditure Level
8.4.7 Enforcement of the Required Expenditure Level
8.5 Complaint and Grievance Procedures (Nondiscrimination)
8.5.1 Complaint and Grievance Procedures General Requirements
8.5.2 Complaint and Grievance Procedures Definitions
8.5.3 Complaint and Grievance Procedures Local Workforce Innovation Area Requirements
8.5.4 Local Area Complaint/Grievance Filing Procedures
8.5.5 Complaint and Grievance Procedures State Requirements
8.5.6 State Complaint/Grievance/Appeal Filing Procedures
8.5.7 Complaint and Grievance Procedures Federal Level Appeal
8.6 Technology (Pending)
8.6.1 MIS Policy (Pending)
8.6.2 High Speed Internet (Pending)
8.7 Assistance Listing Subaccounts
8.7.1 Assistance Listing Numbering
8.7.2 Assistance Listing Allocation Percentages
8.7.3 Assistance Listing – Department Accounting and Reporting System
8.8 Pre-Award Survey for Relocating Establishments
Chapter 9. Rapid Response
9.1 Rapid Response
9.1.1 Initiating Rapid Response
9.1.2 Rapid Response Teams
9.1.3 Rapid Response Services
9.1.4 Supporting Business through Rapid Response
9.1.5 Primary Steps in Rapid Response
9.2 Dislocation Event Entry into the Illinois Employment Business System (IEBS)
9.2.1 Dislocation Event Notification
9.2.2 Initial IEBS Recording
9.2.3 Completing Initial IEBS Entry
9.2.4 Additional Data IEBS Entry Requirements
9.2.5 Maintaining IEBS
Chapter 10. Nondiscrimination Plan
10.1 Assurances - Sections 38.25 Through 38.27
10.2 Equal Opportunity Officer - Section 38.28 Through 38.33
10.2.1 Local Level EO Officers
10.2.2 Publicizing EO Officer Information
10.2.3 Resources
10.2.4 State and Local EO Officer Training
10.2.5 Overview of the Duties, Responsibilities and Organizational Location of IDES’ EO Officer
10.2.6 Job Description of IDES’ EO Officer
10.3 Notice and Communication - Section 38.34 Through 38.39
10.3.1 Notification to Individuals with Disabilities
10.3.2 Recruitment Notification and Communication
10.3.3 Notification to Persons of Limited English Proficiency
10.3.4 Orientation Notification
10.3.5 Employment Discrimination Training
10.3.6 Equal Opportunity (EO) Is the Law Notice
10.4 Affirmative Outreach - Section 38.40
10.4.1 Outreach and Recruitment
10.4.2 Communication
10.4.3 Assistive Technology and Auxiliary Aids (AT)
10.5 Compliance With Section 504 29 CFR 38.14 - 38.24 and WIOA Section 188
10.5.1 Equal Effective Participation
10.5.2 State Laws Ban Discrimination
10.5.3 Two Types of Accessibility
10.5.4 Pre-employment or Pre-training Inquiries
10.5.5 Reasonable Accommodation
10.5.6 Service Animals
10.5.7 Employment Related Provisions
10.5.8 Confidentiality
10.5.9 Integration
10.6 Data and Information Collection and Maintenance - Section 38.41 Through 38.45
10.6.1 Data Categories
10.6.2 Illinois Workforce Development System (IWDS)
10.6.3 Data Confidentiality
10.6.4 Complaint Logs
10.7 Governor's Oversight Responsibilities - Section 38.51 and 38.53
10.7.1 Local Workforce Areas
10.7.2 Desk Reviews
10.7.3 On-Site Reviews
10.7.4 Local Monitoring
10.7.5 Monitoring Corrective Action Letter
10.7.6 Conducting Follow-Up
10.8 Complaint Processing Procedures - Section 38.72 Through 38.73
10.8.1 Recipients That Must Comply with Complaint Procedures
10.8.2 Key Elements of the Complaint
10.8.3 Jurisdiction
10.8.4 Information Required for a Complaint
10.8.5 Roles and Responsibilities
10.8.6 Recordkeeping
10.8.7 Alternative Dispute Resolution (ADR)
10.8.8 Due Process
10.8.9 Fact Finding/Investigation
10.8.10 Notice of Final Action
10.8.11 Retaliation
10.9 Corrective Actions/Sanctions 29 CFR 38.90 Through 38.100
10.9.1 Corrective Actions
10.9.2 Technical Violation
10.9.3 Whole Relief
10.9.4 Violation Compensation
10.9.5 Conciliation Agreements
10.9.6 Sanctions
Chapter 11. Trade Adjustment Assistance
11.1 TAA General
