Administrative services and facilities managers coordinate support services for businesses and organizations.

Administrative services and facilities managers study how work gets done in the office. They suggest more efficient and cost effective ways of getting the work done. They write reports and prepare budgets. They provide training to staff on new or changed office procedures.

Some administrative services and facilities managers oversee buildings or other facilities. They supervise the workers who maintain the building, take care of the grounds, and clean the offices. They oversee repairs and any construction or renovation that is needed. They may manage the rental of office space.

There are two levels of administrative services and facilities managers:

• First-line managers
• Mid-level managers

First-line managers

First-line managers, also called supervisory-level managers, oversee support services workers. They are involved with the day-to-day operations of the organization. They tell the support staff what to do. They may teach classes to train workers in new procedures.

Mid-level managers

Mid-level managers oversee the work of the first-line managers. They develop plans and set schedules and deadlines for getting work done. These managers are involved with the hiring and dismissing of employees.