Computer User Support Specialists


Information Technology > Computer User Support Specialists > Knowledge
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Computer User Support Specialists

Computer User Support Specialists - Knowledge

Computer user support specialists need knowledge in the following areas:

  • Computers and Electronics: Computer hardware and software.
  • Customer and Personal Service: Providing special services to customers based on their needs.
  • Telecommunications: The tools used to send messages and data.
  • English Language: The meaning and use of the English language.
  • Education and Training: The methods of teaching and learning.
  • Mechanical: The design, use, and repair of machines and tools.
  • Engineering and Technology: How to use computers and rules of engineering to design and produce goods and services.
  • Administration and Management: How to run a business or group.
  • Clerical: General office work such as filling and storing information.
  • Communications and Media: How to produce written, spoken or visual media.
  • Design: Making and using plans, blueprints, drawings, and models.
Source: Illinois Career Information System (CIS) brought to you by Illinois Department of Employment Security.