In a typical work setting, loan clerks:

Interpersonal Relationships

• Have a very high level of social contact. They are in constant contact with applicants and loan officers.
• Communicate by telephone, e-mail, and in person on a daily basis. They also write letters and memos, but much less frequently.
• Are responsible for the work done by other clerks.
• May on occasion be placed in conflict situations in which they must deal with rude or angry customers.
• [ More ]
• Usually work as part of a team.

Physical Work Conditions

• Always work indoors.
• May work close to others, such as when sharing office space.
• Occasionally work in noisy offices.

Work Performance

• Must be exact in their work and be sure all details are done. Errors could keep qualified applicants from getting loans.
• Repeat the same physical and mental activities.

Hours/Travel

• May work part time or full time. Schedules are usually regular and during standard business hours.
• May work overtime during busy periods.