In a typical work setting, route salespeople:
Interpersonal Relationships
- Have a high level of social contact. They work with store owners and sales staff most of the time.
- Sometimes deal with unpleasant, angry, or discourteous customers.
- Are occasionally placed in conflict situations.
- Communicate with store owners and sales staff daily by telephone or in person.
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- Work in a group or as part of a team.
Physical Work Conditions
- Work outdoors most of the time while loading and unloading their trucks. Often work indoors while setting up goods and talking to customers.
- Work in a closed vehicle on a daily basis.
- Are often exposed to very hot or very cold temperatures when working outdoors.
- Work near customers, but usually have a few feet of space separating them from others.
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- Sometimes wear work uniforms or safety gear, especially when unloading.
Work Performance
- Must be exact in counting product items. Errors could cause customers to be billed for incorrect amounts.
- Repeat the same physical activities, such as loading and unloading trucks.
- Make decisions on a daily basis that strongly impact the reputation of their employers. They consult supervisors for some decisions, but make most without talking to a supervisor.
- Are able to set some tasks for the day without consulting with a supervisor.
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- Must meet strict deadlines on a daily basis.
Hours/Travel
- Usually have a set schedule each week.
- Typically work more than 40 hours per week, but some work 40 hours a week.
- May have shifts that begin early in the morning or end late at night.