Delivery Drivers


Marketing > Delivery Drivers > Overview
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Delivery Drivers

Delivery Drivers - Overview

Route salespeople drive trucks to sell and deliver products or services to customers.

Route salespeople follow a route when making deliveries. They drive trucks to pick up and drop off items at set places along the route. Depending on what they deliver, route salespeople may travel a route several times a week or several times a month. 

Route salespeople talk to their current customers about new products or services and price changes. They arrange merchandise and promote sales. They also discuss customers' complaints and resolve problems. Route salespeople also collect money from customers and make change.

Some route salespeople deliver food or other products for vending machines. They:

  • Collect the coins from these machines
  • Remove items that are too old or damaged to be sold
  • Add new items

They may also repair, adjust, and clean these machines.

Route salespeople also have administrative and maintenance duties. They keep a log of how many items they picked up or delivered so that customers can be billed. In addition, route salespeople do basic maintenance on their trucks, such as adding gas and checking the oil.

Source: Illinois Career Information System (CIS) brought to you by Illinois Department of Employment Security.