Document Clerks


Business Management and Administration > Document Clerks > Working Conditions
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Document Clerks

Document Clerks - Working Conditions

In a typical work setting, file clerks:

Interpersonal Relationships

  • Have a high level of social contact. They work with coworkers most of the time. However, they also spend time alone when working with data and filing systems.
  • Communicate with coworkers daily by telephone or in person.
  • Work in a group or as part of a team on a daily basis.
  • Sometimes use e-mail to communicate with coworkers.
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  • Occasionally may deal with rude or unpleasant customers.

Physical Work Conditions

  • Always work indoors.
  • Work somewhat close to coworkers. They often share the same office space.

Work Performance

  • Must be sure that all details of the job are done and their work is exact. Errors could cause very important files to be lost or misplaced.
  • Abide by strict deadlines on a daily basis.
  • Make decisions that often impact coworkers. They consult coworkers and supervisors for some decisions, but make most without talking to a supervisor.
  • Are usually able to set most tasks for the day without consulting with a supervisor. This is because they do many of the same tasks throughout a workday.
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  • Repeat the same tasks over and over, such as answering the phone and storing and locating files.

Hours/Travel

  • Generally have a set schedule each work. File clerks usually work regular business hours.
  • May work part time or full time, but most work about 40 hours per week.
Source: Illinois Career Information System (CIS) brought to you by Illinois Department of Employment Security.