Flight Attendants


Transportation, Distribution, and Logistics > Flight Attendants > Skills and Abilities
Occupation is in demand.
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Flight Attendants

Flight Attendants - Skills and Abilities

Flight attendants need to:

Communicate

  • Speak clearly so listeners can understand.
  • Understand spoken information.
  • Listen to others and ask questions.
  • Read and understand work-related materials.

Reason and Problem Solve

  • Notice when something is wrong or is likely to go wrong.
  • Use reasoning to discover answers to problems.
  • Analyze ideas and use logic to determine their strengths and weaknesses.
  • Follow guidelines to arrange objects or actions in a certain order.
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  • Combine several pieces of information and draw conclusions.
  • Understand new information or materials by studying and working with them.
  • Concentrate and not be distracted while performing a task.
  • Judge the costs and benefits of a possible action.

Manage Oneself, People, Time, and Things

  • Check how well one is learning or doing something.
  • Go back and forth between two or more activities or sources of information without becoming confused.

Work with People

  • Look for ways to help people.
  • Be aware of others’ reactions and understand the possible causes.
  • Change behavior in relation to others’ actions.

Perceive and Visualize

  • Quickly and accurately compare letters, numbers, objects, pictures, or patterns.
Source: Illinois Career Information System (CIS) brought to you by Illinois Department of Employment Security.