Funeral Directors and Managers

Human Services > Funeral Directors and Managers > Working Conditions
Occupation is in demand for the following regions: Northeast
Funeral Directors and Managers

Funeral Directors and Managers - Working Conditions

In a typical work setting, funeral directors and managers:

Interpersonal Relationships

  • Have a very high level of job-required social interaction.
  • Communicate by letters, telephone, or in person on a daily basis. They communicate less often by e-mail.
  • Regularly work in a group or as part of a team.
  • Are responsible for the results and outcomes of the work of others.
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  • Are responsible for the health and safety of workers.
  • May have to deal with unpleasant or discourteous individuals. Funeral matters can be emotionally draining.

Physical Work Conditions

  • Often work indoors. May work outdoors to direct burials.
  • Regularly work in an enclosed vehicle, such as a van or hearse.
  • Sometimes wear protective attire, such as gloves and surgical gowns.
  • Are exposed to diseases or infections on a weekly basis. Funeral directors come into close contact with corpses.
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  • Are regularly exposed to contaminants.
  • Work close to others, usually within a few feet.

Work Performance

  • Must perform a job accurately.
  • Regularly make decisions that strongly impact the reputation of the company. Funeral parlors often rely on reputation and word-of-mouth to attract customers.
  • Make decisions that affect others on a daily basis. Funeral directors rarely consult others before deciding on actions.
  • Set most tasks and priorities for the day without consulting anyone.
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  • Abide by strict deadlines on a daily basis. They also need to be aware of competition.
  • May repeat the same activities.


  • May work business hours, along with odd hours when a death occurs.
  • Most work 40 hours per week or more. The nature of the funeral business is unpredictable and there may be slow and busy times.
  • May work on an on-call basis.
  • May work evenings and weekends.
Source: Illinois Career Information System (CIS) brought to you by Illinois Department of Employment Security.