Funeral Directors and Managers


Human Services > Funeral Directors and Managers > Knowledge
Occupation is in demand for the following regions: Northeast
111000
100090
Funeral Directors and Managers

Funeral Directors and Managers - Knowledge

Funeral directors and managers need knowledge in the following areas:

  • Customer and Personal Service: Providing special services to customers based on their needs.
  • Administration and Management: How to run a business or group.
  • Clerical: General office work such as filling and storing information.
  • English Language: The meaning and use of the English language.
  • Psychology: People, their actions, and mental processes and how to treat problems.
  • Computers and Electronics: Computer hardware and software.
  • Personnel and Human Resources: The policies to hire and retain employees.
  • Sales and Marketing: The methods for selling products and services.
  • Economics and Accounting: Banking and business.
  • Philosophy and Theology: The impact of values and ethics on people.
  • Law, Government, and Jurisprudence: Laws, rules of the court, and the politics.
  • Education and Training: The methods of teaching and learning.
Source: Illinois Career Information System (CIS) brought to you by Illinois Department of Employment Security.