Restaurant hosts greet customers and escort them to tables.

Restaurant hosts greet customers, and if all tables are occupied, estimate how long it might take to be seated. They escort customers to their tables and give them menus. They take reservations and arrange parties or special events for customers.

Hosts respond to customer complaints and make sure customers are satisfied with their dining experience.

Some restaurant hosts supervise the work of other dining room staff. They assign tables to waiters, waitresses, and buspersons. They also create the work schedules for employees. Sometimes hosts interview, hire, and train other dining room staff. They may also meet with other staff to help plan the menus.

Restaurant hosts ensure the dining room is neat, clean, and meets other standards. They order table linens and other supplies for serving stations. They also inspect serving stations to make sure they are neat and stocked. After closing the restaurant for the day they total all of the receipts to verify sales, and clear the cash register.