Health Information Technicians

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Health Information Technicians

Health Information Technicians - Working Conditions

In a typical work setting, health information technicians:

Interpersonal Relationships

  • Have a medium level of social contact. They regularly talk to doctors and insurance workers.
  • Communicate by telephone and in person on a daily basis. They communicate less often by writing letters and e-mail.
  • Often work in a group or as part of a team.
  • Are moderately responsible for outcomes and results.
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  • On occasion deal with angry, unpleasant, or discourteous people.

Physical Work Conditions

  • Always work indoors.
  • May work in a noisy and distracting environment.
  • Work very near others. They often share the same work space. In addition, file rooms may be small.

Work Performance

  • Must be very exact in their work. Errors could have serious results. This is because medical records are used for research and to determine insurance payments.
  • Make decisions that affect others on a weekly basis. They don't usually consult a supervisor before deciding a course of action, but for larger decisions, may seek advice first.
  • Set most of their tasks and goals for the day without talking to a supervisor first.
  • Abide by weekly deadlines.
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  • Often repeat the same physical activities, such as entering information or pulling files.


  • May work part time or full time. Most work full time.
  • Usually work a regular, set schedule.
  • May work day, evening, or night shifts.
Source: Illinois Career Information System (CIS) brought to you by Illinois Department of Employment Security.