Interviewers, New Account

Business Management and Administration > Interviewers, New Account > Knowledge
Interviewers, New Account

Interviewers, New Account - Knowledge

New accounts clerks need knowledge in the following areas:

  • Customer and Personal Service: Providing special services to customers based on their needs.
  • Sales and Marketing: The methods for selling products and services.
  • Clerical: General office work such as filling and storing information.
  • English Language: The meaning and use of the English language.
  • Computers and Electronics: Computer hardware and software.
  • Mathematics: The rules and uses of numbers.
  • Economics and Accounting: Banking and business.
  • Public Safety and Security: How to protect people and property.
  • Education and Training: The methods of teaching and learning.
Source: Illinois Career Information System (CIS) brought to you by Illinois Department of Employment Security.