In a typical work setting, nursing assistants:

Interpersonal Relationships

• Have a high level of social interaction with patients, visitors, nurses, and other staff members.
• Speak to others in person on a daily basis. They also communicate by telephone, but less frequently.
• Are responsible for the health and safety of patients.
• Sometimes are placed in conflict situations in which patients and family members may be upset or angry.
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• Are somewhat responsible for the work done by other assistants.
• Almost always work as part of a team.
• Sometimes must handle patients who are physically aggressive or violent.

Physical Work Conditions

• Always wear uniforms.
• Always work indoors.
• Work very close to others. They come in physical contact with patients throughout their shift.
• Are sometimes exposed to contaminants such as odors.
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• Are frequently exposed to diseases or infections from contact with patients.
• Sometimes wear safety gear, such as latex gloves, face masks, and back support.

Work Performance

• Must be exact in their work. Errors could seriously endanger patients' health.
• Often make decisions that affect patients and other assistants. They make some decisions without talking to a supervisor, but usually consult someone first.
• Set some of their daily tasks and goals without talking to a supervisor first.
• Abide by daily and weekly deadlines.
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• Sometimes must repeat the same activities such as preparing food trays.

Hours/Travel

• May work days, nights, weekends, and holidays.
• May work full time or part time. Most work full time and some work more than 40 hours a week.
• Generally work a set schedule.