Automobile Parts Salespeople


Marketing > Automobile Parts Salespeople > Working Conditions
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Automobile Parts Salespeople

Automobile Parts Salespeople - Working Conditions

In a typical work setting, parts salespeople:

Interpersonal Relationships

  • Have a high level of social contact.
  • Communicate with coworkers and customers daily by telephone, e-mail, or in person.
  • Sometimes deal with unpleasant, angry, or discourteous customers. Customers may become upset if they have to wait for assistance.
  • Are often placed in conflict situations.
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  • Are responsible for work outcomes and results of other workers.
  • Are responsible for customers' safety. They need to be sure they find the correct replacement parts for customer vehicles, for example.
  • Work in a group or as part of a team.

Physical Work Conditions

  • Always work indoors. May work outdoors on rare occasions.
  • Often are exposed to contaminants, such as fluids used in cars.
  • Are often exposed to sounds and noise levels that are distracting and uncomfortable. Stores may become loud when they are busy.
  • May work in environments that do not have heat or air conditioning, such as a warehouse.
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  • Work near coworkers and customers, but usually have a few feet of space separating them from others.
  • Sometimes travel to a work site in a truck or car.
  • Occasionally are exposed to hazardous equipment.

Work Performance

  • Must be very exact in performing their jobs. Errors could cause parts to be stored in the wrong places.
  • Repeat the same tasks over and over, such as taking inventory of stock.
  • Make decisions on a daily basis that strongly impact customers. They rarely consult supervisors before making decisions.
  • Are usually able to set their tasks for the day without consulting with a supervisor.
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  • Are moderately competitive. They may compete with other salespeople or stores.
  • Must meet strict deadlines on a weekly basis.

Hours/Travel

  • Generally have a set schedule each week.
  • Usually work more than 40 hours per week.
  • May work weekends.
Source: Illinois Career Information System (CIS) brought to you by Illinois Department of Employment Security.