Pharmacist Assistants

Health Science > Pharmacist Assistants > Working Conditions
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Pharmacist Assistants

Pharmacist Assistants - Working Conditions

In a typical work setting, pharmacy technicians:

Interpersonal Relationships

  • Have a high level of social contact. They constantly interact with customers and patients.
  • Often deal with unpleasant, angry, or discourteous individuals. Customers may become upset if their order is not ready on time.
  • Are responsible for work outcomes. They must be sure that customer prescription and refill information is verified.
  • Are sometimes placed in conflict situations.
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  • Communicate with coworkers, patients, and customers daily by telephone, e-mail, or in person.
  • Work in a group or as part of a team.
  • Are somewhat responsible for the health and safety of patients.

Physical Work Conditions

  • Almost always work indoors.
  • Work near other people, but usually have a few feet of space separating them from others.
  • Sometimes wear a uniform or lab coat.
  • Are sometimes exposed to diseases, infections, and contaminants.

Work Performance

  • Must be very exact in their work. Errors could cause serious health problems for patients.
  • Repeat the same tasks over and over, such as verifying customer and patient information.
  • Are able to set some tasks for the day without consulting with a supervisor. This is because they do many of the same tasks each day.
  • They consult pharmacists for some decisions, but make most without talking to a supervisor.
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  • Work in a moderately competitive atmosphere.
  • Must meet strict deadlines on a weekly basis.


  • Generally have a set schedule each week.
  • May work part time or full time, but most work 40 hours a week.
  • May work evenings, nights, weekends, and some holidays.
  • May work varying shifts.
Source: Illinois Career Information System (CIS) brought to you by Illinois Department of Employment Security.