In a typical work setting, pharmacy technicians:

Interpersonal Relationships

• Have a high level of social contact. They constantly interact with customers and patients.
• Communicate with coworkers, patients, and customers daily by telephone, e-mail, or in person.
• Are responsible for the health and safety of patients.
• Often deal with conflict situations in which others may be unpleasant, angry, or discourteous.
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• Work in a group or as part of a team and are responsible for the results of other workers.

Physical Work Conditions

• Always work indoors.
• Work in close proximity to others, but usually have a few feet of space separating them from others.
• Often work in an environment that is noisy.
• Are sometimes exposed to diseases, infections, and contaminants.

Work Performance

• Must be very exact in their work. Errors could cause serious health problems for patients.
• Repeat the same tasks over and over, such as verifying information.
• Are able to set some tasks for the day without consulting with a supervisor.
• Frequently make decisions that impact their reputation and patients. They usually consult a supervisor before making decisions.
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• Work in a moderately competitive atmosphere and meet daily deadlines.

Hours/Travel

• Generally have a set schedule each week.
• May work part time or full time, but most work 40 hours a week.
• May work evenings, nights, weekends, and some holidays.