In a typical work setting, psychiatric technicians:

Interpersonal Relationships

• Have a high level of social contact. They work closely with patients and medical staff.
• Deal with patients who may be angry or uncooperative.
• Often deal with patients with violent behavior.
• Are responsible for the health and safety of patients.
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• Often are in conflict situations.
• Are responsible for work outcomes and results of coworkers.
• Communicate with patients and medical staff in person on a daily basis.
• Communicate with medical staff daily by phone and e-mail.
• Write letters and memos on a weekly basis.
• Work in a group or as part of a team.

Physical Work Conditions

• Are exposed to diseases and infections on a daily basis.
• Mostly work indoors.
• Often wear protective attire, such as latex gloves.
• Are often exposed to sounds and noise levels that are distracting and uncomfortable.
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• Work near other people, but usually have a few feet of space separating them from patients.

Work Performance

• Must avoid errors and be exact in their work. Errors could cause patients harm if they receive the wrong medications.
• Must repeat the same physical activities.
• Make decisions on weekly basis that affect patients. They consult supervisors for some decisions, but make most without talking to a supervisor.
• Are able to set some tasks and goals for the day without talking to a supervisor.
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• Must meet strict deadlines on a daily basis.

Hours/Travel

• Generally have a set schedule each week.
• May work part time or full time, but most work 40 hours a week.
• May work days, evenings, or weekends.