Communications Specialists

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Communications Specialists

Communications Specialists - Working Conditions

In a typical work setting, public relations specialists:

Interpersonal Relationships

  • Have a high level of social contact. They spend much of their day talking to clients and coworkers.
  • Communicate with coworkers and clients daily by telephone, e-mail, or in person.
  • Write letters and memos on a daily basis.
  • Work in a group or as part of a team.
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  • Are responsible for the work done by the workers they supervise.
  • Are often placed in conflict situations in which clients may be rude or angry.

Physical Work Conditions

  • Work indoors most of the time. May occasionally attend outdoor events.
  • Work somewhat close to other people. They may share office space with coworkers.

Work Performance

  • Must be exact in their work. Errors could cause clients to stop using their services.
  • Make decisions on a daily basis that strongly impact clients. They rarely consult supervisors before making decisions.
  • Rarely consult supervisors before setting tasks and goals for the day.
  • Must meet strict deadlines on a daily basis.
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  • Work in a moderately competitive environment.


  • Generally have a set schedule.
  • May work overtime to meet deadlines. Most work over 40 hours a week.
  • May be on-call in case there is a crisis.
  • May travel to attend meetings, community activities, and conferences.
Source: Illinois Career Information System (CIS) brought to you by Illinois Department of Employment Security.