In a typical work setting, communications equipment mechanics:

Interpersonal Relationships

• Have a medium level of job-required social contact. Some work more closely with customers and have a higher level of social contact.
• Communicate with others primarily by telephone, e-mail, and face-to-face discussions. They also write letters and memos, but less frequently.
• Often work as part of a team.
• Are responsible for the health and safety of others.
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• Occasionally are placed in conflict situations in which others may become rude or angry.
• Are responsible for the work done by others.

Physical Work Conditions

• Work both indoors and outdoors.
• Travel to and from work sites in a truck or van.
• Are sometimes exposed to loud or distracting sounds and noise levels.
• Must sometimes get into awkward positions to reach cramped work places.
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• Sometimes wear protective or safety attire.
• Sometimes share work space with other mechanics.
• Are sometimes exposed to contaminants.
• Are sometimes exposed to hot or cold temperatures, depending on the weather.
• May work in very bright or very dim lighting.
• Are on rare occasions exposed to hazardous conditions or situations, such as electrical wires, that may produce cuts or minor burns.
• Are sometimes exposed to high places when climbing poles or towers.
• May wear a special uniform, depending on the employer.

Work Performance

• Must be sure that all details of the job are done so that equipment works properly.
• Must be very exact in their work to prevent safety hazards.
• Repeat the same physical and mental tasks.
• Sometimes must make decisions that impact customers or their own company's reputation. They often act without consulting a supervisor first.
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• Determine their daily tasks and goals in cooperation with a supervisor.
• Must meet strict daily and weekly deadlines.

Hours/Travel

• Often work a 40-hour week during regular business hours.
• May work irregular schedules at companies with 24-hour repair service, or where service must take place after business hours.
• May work evenings, nights, weekends, and holidays. Some mechanics are on-call around the clock.