In a typical work setting, receptionists:

Interpersonal Relationships

• Have a high level of social interaction with others by phone, e-mail, memos, and in person.
• Are somewhat responsible for the work done by others.
• Sometimes face conflict situations.
• Often deal with people who are rude, angry, or upset.
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• Work in a group or as part of a team.

Physical Work Conditions

• Almost always work indoors. May work outdoors if working at a park.
• Work somewhat close to other people, such as when sharing office space.
• Are sometimes exposed to sound and noise levels that are distracting.

Work Performance

• Must be exact and accurate in their work.
• Repeat the same mental and physical tasks, such as answering phones.
• Regularly make decisions that affect others, sometimes without consulting a supervisor.
• Set some of their own tasks and goals for the day.
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• Must meet daily and weekly deadlines.

Hours/Travel

• Generally have a set schedule each week.
• May work part time or full time, but most work 40 hours a week.