Appointment Clerks


Business Management and Administration > Appointment Clerks > Knowledge
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Appointment Clerks

Appointment Clerks - Knowledge

Receptionists need knowledge in the following areas:

  • Customer and Personal Service: Providing special services to customers based on their needs.
  • English Language: The meaning and use of the English language.
  • Clerical: General office work such as filling and storing information.
  • Computers and Electronics: Computer hardware and software.
  • Telecommunications: The tools used to send messages and data.
Source: Illinois Career Information System (CIS) brought to you by Illinois Department of Employment Security.