In a typical work setting, restaurant managers:
Interpersonal Relationships
- Are responsible for the work of servers and food preparers.
- Have a high level of social contact. They work closely with staff and deal often with restaurant patrons.
- Are responsible for the health and safety of restaurant patrons and staff.
- Often deal with unpleasant, angry, or discourteous customers.
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- Are often placed in conflict situations.
- Communicate with coworkers and customers daily by telephone or in person.
- Work with a group or as part of a team.
Physical Work Conditions
- Often work indoors, but may work outdoors on rare occasions.
- Are often exposed to very hot or very cold temperatures.
- Often wear protective or safety attire, such as gloves.
- Are exposed to hazardous situations and contaminants on a weekly basis.
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- Sometimes are exposed to sounds and noise levels that are distracting and uncomfortable, such as a noisy restaurant.
- Work very near customers and coworkers. They often work within inches of other people.
Work Performance
- Must be sure their work is accurate. Errors could endanger customers' health or cost the restaurant money.
- Repeat the same tasks over and over, such as taking inventory of supplies.
- Make decisions on a daily basis that strongly impact customers. They rarely consult with a supervisor before making a decision.
- Rarely consult with a supervisor before setting tasks for the day.
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- Are moderately competitive with other restaurants.
- Must meet strict deadlines on a weekly basis.
Hours/Travel
- Generally have a set schedule each week.
- Often work 50 hours or more per week.
- Often work nights and weekends, when restaurants are busiest.