Retail Salespeople


Marketing > Retail Salespeople > Preparation
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Retail Salespeople

Retail Salespeople - Preparation

To work as a retail salesperson, you typically need to:

  • complete short-term, on-the-job training.

Education after high school

Retail salespeople jobs tend to be entry-level jobs that require little or no previous work experience. However, many employers prefer that you have a high school diploma or equivalent.

Many employers require salespeople to have a college degree if their jobs are part of a management-training program. Be sure to take courses in business management, marketing, and computers if you are interested in a retail management position. A college degree can also be good preparation for selling high priced or technical products, such as cars or computers. Several fields of study provide a good background for this occupation.

On-the-job training

Retail salespeople learn their skills mainly through on-the-job training. In smaller stores, training happens one-on-one with a manager or owner. Larger stores have formal training programs. In these programs you learn about customer service, security risks, and store policies. You also learn how to operate cash registers and price-scanning machines. Training may last up to one month.

Some retail salespeople receive special training from manufacturers. This training is usually limited to expensive or complex items, such as computers or cars. You may also need special training if you sell very specific types of items, such as plants, fabrics, or health care products.

Work experience

Many jobs are entry level and do not require previous experience.

Some jobs, such as selling cars, building materials, or computers may require previous experience.

Military training

Some branches of the military train people to work as sales and stock specialists. Training lasts six to seven weeks. Further training occurs on the job.

Source: Illinois Career Information System (CIS) brought to you by Illinois Department of Employment Security.