In a typical work setting, sales representatives:

Interpersonal Relationships

• Have a high level of job-required social interaction. They work closely with many different clients.
• Communicate with others by telephone, e-mail, and face-to-face discussions. They also write letters and memos, but prefer quicker means of contact.
• Regularly work as part of a team.
• May occasionally deal with angry clients or be placed in conflict situations.
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• Are somewhat responsible for the work done by other sales representatives.

Physical Work Conditions

• Often work indoors, but may on rare occasions work outdoors.
• May share work or office space with others.

Work Performance

• Must be sure that all details are done and their work is exact. Errors could result in lost accounts.
• Often make decisions on a daily basis that strongly impact the company. They usually do not consult with a supervisor before making decisions.
• Occasionally consult a supervisor before setting tasks and goals for the day.
• Are highly competitive with other companies that sell similar products.
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• Must meet strict weekly deadlines.
• Repeat the same mental tasks.

Hours/Travel

• May work part time or full time.
• Often work more than 40 hours a week if working full time.
• Travel often to visit clients. Sales representatives may be away from home for several days or weeks at a time.