Filling Station Attendants

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Filling Station Attendants

Filling Station Attendants - Working Conditions

In a typical work setting, service station attendants:

Interpersonal Relationships

  • Have a high level of social contact. Attendants spend a lot of time dealing with customers.
  • Communicate on a daily basis by telephone and face-to-face discussions.
  • Sometimes work as part of a team.
  • Sometimes are placed in conflict situations when customers may become unpleasant or rude.
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  • Are somewhat responsible for the work done by others.
  • Are somewhat responsible for the health and safety of coworkers and customers.

Physical Work Conditions

  • Are often exposed to contaminants such as gasoline fumes.
  • Work outdoors most of the time.
  • Are often exposed to hazardous conditions and equipment.
  • Sometimes wear special uniforms, depending on the employer.
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  • May be exposed to hot or cold temperatures, depending on the weather.
  • Are occasionally exposed to loud sounds and distracting noise levels.
  • May work physically close to others, usually within a few feet.

Work Performance

  • Must be exact in their work and be sure all details are done. Errors made while servicing vehicles could cause damage.
  • Repeat the same physical and mental activities.
  • Often make decisions without seeking input from a supervisor first. This will depend on the task and situation.
  • Set some of their daily tasks and goals independently.
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  • Must meet monthly deadlines.


  • May work part time or full time. Schedules are usually regular.
  • May work nights, weekends, and holidays, since some service stations are open 24 hours a day.
Source: Illinois Career Information System (CIS) brought to you by Illinois Department of Employment Security.