In a typical work setting, service station attendants:

Interpersonal Relationships

• Have a high level of social contact. Attendants spend a lot of time dealing with customers.
• Communicate on a daily basis by telephone and face-to-face discussions.
• Sometimes work as part of a team.
• Sometimes are placed in conflict situations when customers may become unpleasant or rude.
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• Are somewhat responsible for the work done by others.
• Are somewhat responsible for the health and safety of coworkers and customers.

Physical Work Conditions

• Are often exposed to contaminants such as gasoline fumes.
• Work outdoors most of the time.
• Are often exposed to hazardous conditions and equipment.
• Sometimes wear special uniforms, depending on the employer.
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• May be exposed to hot or cold temperatures, depending on the weather.
• Are occasionally exposed to loud sounds and distracting noise levels.
• May work physically close to others, usually within a few feet.

Work Performance

• Must be exact in their work and be sure all details are done. Errors made while servicing vehicles could cause damage.
• Repeat the same physical and mental activities.
• Often make decisions without seeking input from a supervisor first. This will depend on the task and situation.
• Set some of their daily tasks and goals independently.
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• Must meet monthly deadlines.

Hours/Travel

• May work part time or full time. Schedules are usually regular.
• May work nights, weekends, and holidays, since some service stations are open 24 hours a day.