In a typical work setting, social workers:

Interpersonal Relationships

• Have a high degree of social interaction. They work with clients, families, and other social workers.
• Communicate with coworkers and clients daily by telephone or in person.
• Write letters and memos on a daily basis.
• Are often placed in conflict situations with clients or their family members.
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• Often deal with unpleasant, angry, or discourteous people.
• Sometimes deal with physical aggression of violent clients or their family members.
• Are responsible for the health and safety of clients.
• Are responsible for the work outcomes of those they supervise.
• Communicate with coworkers and clients weekly by e-mail.
• Work in a group or as part of a team.

Physical Work Conditions

• Mostly work indoors in offices, but sometimes work outdoors when visiting clients.
• Are sometimes exposed to diseases from clients.
• Are often exposed to sounds and noise levels that are distracting and uncomfortable.
• Work in a vehicle when traveling to visit clients.
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• Work near other people, but usually have a few feet of space separating them from others.

Work Performance

• Must be very exact in their work. Errors or omissions could endanger the health and safety of clients or others.
• Make decisions on a daily basis that strongly impact clients and their families. They rarely consult with a supervisor or coworkers before making decisions.
• Are usually able to set their tasks for the day without consulting with coworkers or a supervisor.
• Must meet strict deadlines on a weekly basis.
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• Repeat the same mental tasks.

Hours/Travel

• Generally have a set schedule each week.
• Usually work 40 hours per week.
• May drive across town or farther to visit clients.