Social workers need to:
Communicate
- Listen to others and ask questions.
 - Speak clearly so listeners can understand.
 - Understand spoken information.
 - Understand written information.
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 - Write clearly so other people can understand.
 - Read and understand work-related materials.
 
Reason and Problem Solve
- Notice when something is wrong or is likely to go wrong.
 - Analyze ideas and use logic to determine their strengths and weaknesses.
 - Use reasoning to discover answers to problems.
 - Combine several pieces of information and draw conclusions.
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 - Recognize the nature of a problem.
 - Judge the costs and benefits of a possible action.
 - Think of new ideas about a topic.
 - Follow guidelines to arrange objects or actions in a certain order.
 - Understand new information or materials by studying and working with them.
 - Think of original, unusual, or creative ways to solve problems.
 - Develop rules that group items in various ways.
 - Recognize when important changes happen or are likely to happen in a system.
 - Concentrate and not be distracted while performing a task.
 
Manage Oneself, People, Time, and Things
- Check how well one is learning or doing something.
 - Manage the time of self and others.
 - Motivate, develop, and direct people as they work.
 
Work with People
- Be aware of others’ reactions and understand the possible causes.
 - Look for ways to help people.
 - Change behavior in relation to others’ actions.
 - Persuade others to approach things differently.
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 - Solve problems by bringing others together to discuss differences.
 - Use several methods to learn or teach new things.
 - Teach others how to do something.
 
Perceive and Visualize
- Identify a pattern (a figure, object, word, or sound) that is hidden in distracting material.