Abuse Counselors

Human Services > Abuse Counselors > Working Conditions
Occupation is in demand for the following regions: North Central, Northeast, Southwest
Abuse Counselors

Abuse Counselors - Working Conditions

In a typical work setting, social workers:

Interpersonal Relationships

  • Have a high degree of social interaction. They work with clients, families, and other social workers.
  • Communicate with coworkers and clients daily by telephone or in person.
  • Write letters and memos on a daily basis.
  • Are often placed in conflict situations with clients or their family members.
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  • Often deal with unpleasant, angry, or discourteous people.
  • Sometimes deal with physical aggression of violent clients or their family members.
  • Are responsible for the health and safety of clients.
  • Are responsible for the work outcomes of those they supervise.
  • Communicate with coworkers and clients weekly by e-mail.
  • Work in a group or as part of a team.

Physical Work Conditions

  • Mostly work indoors in offices, but sometimes work outdoors when visiting clients.
  • Are sometimes exposed to diseases from clients.
  • Are often exposed to sounds and noise levels that are distracting and uncomfortable.
  • Work in a vehicle when traveling to visit clients.
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  • Work near other people, but usually have a few feet of space separating them from others.

Work Performance

  • Must be very exact in their work. Errors or omissions could endanger the health and safety of clients or others.
  • Make decisions on a daily basis that strongly impact clients and their families. They rarely consult with a supervisor or coworkers before making decisions.
  • Are usually able to set their tasks for the day without consulting with coworkers or a supervisor.
  • Must meet strict deadlines on a weekly basis.
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  • Repeat the same mental tasks.


  • Generally have a set schedule each week.
  • Usually work 40 hours per week.
  • May drive across town or farther to visit clients.
Source: Illinois Career Information System (CIS) brought to you by Illinois Department of Employment Security.