Billing Clerks


Transportation, Distribution, and Logistics > Billing Clerks > Working Conditions
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Billing Clerks

Billing Clerks - Working Conditions

In a typical work setting, billing clerks:

Interpersonal Relationships

  • Have a very high level of social interaction with coworkers and customers.
  • Communicate daily by phone, e-mail, and in person. They also occasionally write letters and memos.
  • Occasionally deal with conflict situations and people who may be unpleasant or rude.
  • Often work as part of a team.

Physical Work Conditions

  • Almost always work indoors in offices.
  • May have a shared office or a private office.
  • Are occasionally exposed to sound and noise levels that are distracting.

Work Performance

  • Must be very accurate and thorough with their work.
  • Repeat the same mental and physical activities most days.
  • Regularly make decisions that impact others, sometimes without consulting others first.
  • Are able to set some of their daily tasks and goals without talking to a supervisor first.
  • [ More ]
  • Meet monthly, weekly, and daily deadlines.

Hours/Travel

  • Usually work 40 hours per week.
  • Almost always work a regular schedule.
  • May work more than 40 hours a week to meet deadlines.
Source: Illinois Career Information System (CIS) brought to you by Illinois Department of Employment Security.