Billing clerks need to:

Communicate

• Listen to others and ask questions.
• Understand spoken information.
• Speak clearly so listeners can understand.
• Read and understand work-related materials.
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• Understand written information.

Reason and Problem Solve

• Notice when something is wrong or is likely to go wrong.
• Follow guidelines to arrange objects or actions in a certain order.
• Use reasoning to discover answers to problems.
• Analyze ideas and use logic to determine their strengths and weaknesses.
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• Combine several pieces of information and draw conclusions.
• Concentrate and not be distracted while performing a task.
• Develop rules that group items in various ways.

Work with People

• Look for ways to help people.