In a typical work setting, compliance officers and inspectors:

Interpersonal Relationships

• Have a high level of social contact. They regularly talk to others when making inspections.
• Communicate mostly by telephone, e-mail, and face-to-face discussions. They also write letters and memos.
• Often find themselves in conflict situations when people disagree with their findings and recommendations.
• Often deal with unpleasant, angry, or discourteous people.
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• Are responsible for the health and safety of the public. This applies mostly to environmental compliance inspectors.
• Are somewhat responsible for the work done by other officers and inspectors.
• Often work as part of a team.

Physical Work Conditions

• Work indoors daily. Not all work sites will have heating or air conditioning.
• Occasionally work outdoors when doing inspections.
• Sometimes are exposed to contaminants when working in environmental compliance.
• Sometimes are exposed to loud and distracting noise levels and sounds.
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• May travel to and from work sites in a truck, van, or car.
• May share office space with other officers and inspectors.

Work Performance

• Must be exact and highly accurate in the job. Errors can have serious consequences, such as accidents.
• Repeat the same physical and mental tasks.
• Make decisions that greatly impact others, including customers, members of the public, and their own organization.
• Make important decisions on a daily basis. They often are able to act independently, but also seek input from others.
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• Set some of their daily tasks and goals independently, but also get direction from supervisors.
• Must meet weekly and monthly deadlines.

Hours/Travel

• Work 40 hours per week.
• May travel frequently to visit inspection sites.