In a typical work setting, compliance officers and inspectors:
Interpersonal Relationships
- Have a high level of social contact. They regularly talk to others when making inspections.
- Communicate mostly by telephone, e-mail, and face-to-face discussions. They also write letters and memos.
- Often find themselves in conflict situations when people disagree with their findings and recommendations.
- Often deal with unpleasant, angry, or discourteous people.
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- Are responsible for the health and safety of the public. This applies mostly to environmental compliance inspectors.
- Are somewhat responsible for the work done by other officers and inspectors.
- Often work as part of a team.
Physical Work Conditions
- Work indoors daily. Not all work sites will have heating or air conditioning.
- Occasionally work outdoors when doing inspections.
- Sometimes are exposed to contaminants when working in environmental compliance.
- Sometimes are exposed to loud and distracting noise levels and sounds.
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- May travel to and from work sites in a truck, van, or car.
- May share office space with other officers and inspectors.
Work Performance
- Must be exact and highly accurate in the job. Errors can have serious consequences, such as accidents.
- Repeat the same physical and mental tasks.
- Make decisions that greatly impact others, including customers, members of the public, and their own organization.
- Make important decisions on a daily basis. They often are able to act independently, but also seek input from others.
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- Set some of their daily tasks and goals independently, but also get direction from supervisors.
- Must meet weekly and monthly deadlines.
Hours/Travel
- Work 40 hours per week.
- May travel frequently to visit inspection sites.