Coffee Shop Attendant


Hospitality and Tourism > Coffee Shop Attendant > Working Conditions
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Coffee Shop Attendant

Coffee Shop Attendant - Working Conditions

In a typical work setting, counter workers:

Interpersonal Relationships

  • Have a high level of social interaction with customers and coworkers.
  • Are very responsible for the health and safety of others.
  • Occasionally deal with conflict situations and people who are rude or angry.
  • Work as part of a team or group that serves customers.
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  • Are somewhat responsible for the work of others.

Physical Work Conditions

  • Almost always work indoors.
  • Often wear safety gear such as gloves.
  • Work very close to other people, usually within a few feet.

Work Performance

  • Must be exact in taking orders and packaging food.
  • Repeat the same mental and physical tasks.
  • Frequently make decisions that impact others, usually after consulting a supervisor.
  • Work in a somewhat competitive environment.

Hours/Travel

  • Usually work a set schedule each week.
  • May work part-time or full-time, most work less than 40 hours a week.
Source: Illinois Career Information System (CIS) brought to you by Illinois Department of Employment Security.