Coffee Shop Attendant


Hospitality and Tourism > Coffee Shop Attendant > Preparation
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Coffee Shop Attendant

Coffee Shop Attendant - Preparation

To work as a counter worker, you typically need to:

  • complete short-term, on-the-job training.

Education after high school

No formal education is required for this job. However, many employers prefer that you have a high school diploma or its equivalent.

On-the-job training

Almost all counter workers learn their skills on the job from an experienced worker. Training includes:

  • taking and serving orders;
  • using equipment necessary for the job;
  • providing customer service; and
  • studying restaurant policies.

After training, another worker supervises your work. Training generally lasts up to one month.

Source: Illinois Career Information System (CIS) brought to you by Illinois Department of Employment Security.