Coffee Shop Attendant


Hospitality and Tourism > Coffee Shop Attendant > Skills and Abilities
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Coffee Shop Attendant

Coffee Shop Attendant - Skills and Abilities

Counter workers need to:

Communicate

  • Understand spoken information.
  • Speak clearly so listeners can understand.
  • Listen to others and ask questions.

Work with People

  • Look for ways to help people.
  • Be aware of others’ reactions and understand the possible causes.
  • Change behavior in relation to others’ actions.
Source: Illinois Career Information System (CIS) brought to you by Illinois Department of Employment Security.