Customs Inspectors


Law, Public Safety, Corrections, and Security > Customs Inspectors > Working Conditions
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Customs Inspectors

Customs Inspectors - Working Conditions

In a typical work setting, detectives and investigators:

Interpersonal Relationships

  • Work as part of a team and have a high level of social contact with coworkers and the public.
  • Communicate with others by phone, e-mail, and in person daily. They also write letters and memos, but less frequently.
  • Are moderately responsible for the health and safety of others.
  • Often deal with conflict situations and people who are angry or rude.
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  • Sometimes deal with physical aggression of violent suspects.
  • Are responsible for the work done by others.

Physical Work Conditions

  • Usually work indoors, but sometimes work outdoors.
  • Are occasionally exposed to contaminants such as dust or odors.
  • Occasionally wear protective or safety attire, such as gloves or bulletproof vests.
  • Are sometimes exposed to loud or distracting sounds and noise levels.
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  • Sometimes work in extremely bright or inadequate lighting conditions.
  • Often work in a car, truck, or van, especially when doing surveillance.

Work Performance

  • Must be very exact in their work and be sure all details are done.
  • Regularly make decisions daily that have major impacts on others, usually without consulting anyone first.
  • Set their own tasks and goals for each day.
  • Work in a very competitive environment and meet daily deadlines.
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  • Repeat the same physical or mental activities.

Hours/Travel

  • Usually work a regular, set schedule each week but may work nights or weekends.
  • Often work more than 40 hours a week.
Source: Illinois Career Information System (CIS) brought to you by Illinois Department of Employment Security.