Transportation, Distribution, and Logistics > Dispatchers > Knowledge

Dispatchers - Knowledge

Dispatchers need knowledge in the following areas:

  • Customer and Personal Service: Providing special services to customers based on their needs.
  • Public Safety and Security: How to protect people and property.
  • Clerical: General office work such as filling and storing information.
  • English Language: The meaning and use of the English language.
  • Administration and Management: How to run a business or group.
  • Computers and Electronics: Computer hardware and software.
  • Telecommunications: The tools used to send messages and data.
  • Transportation: The methods and costs for moving people, goods, and materials.
  • Law, Government, and Jurisprudence: Laws, rules of the court, and the politics.
Source: Illinois Career Information System (CIS) brought to you by Illinois Department of Employment Security.