Dispatchers


Transportation, Distribution, and Logistics > Dispatchers > Employment & Outlook
111600
100300
Dispatchers

Dispatchers - Employment & Outlook

The table below provides information about the number of workers in this occupation in various regions. It also provides information about the expected growth rate and future job openings.

Employment

Dispatching jobs are found throughout the country, but are concentrated near cities.

Major employers:

  • State and local government agencies (emergency vehicle dispatch)
  • Local and long distance trucking companies
  • Taxi companies
  • Security companies

Outlook

This occupation will experience faster than average growth. Access to cell phones has increased the number of calls that come into emergency dispatchers. However, advanced 9-1-1 systems and consolidation of centers has slowed growth for police, fire, and ambulance dispatchers. In addition, any future government budget constraints may limit growth. 

The growth of taxi, train, and truck dispatchers depends on the economy. When economic activity is slow, the demand for transportation services drops. As a result, these dispatchers may have to reduce their hours or be laid off. In contrast, employment of tow-truck dispatchers is not sensitive to economic conditions. These workers are always needed. In fact, they may be needed more during slow economic times, because more people drive older cars.

Job openings will occur as many dispatchers transfer to other occupations or retire. This is especially true for police, fire, and ambulance dispatchers where the work can be stressful. 

Dispatchers (CIS 100300)

Location Employment & Growth >>>> Annual openings



This occupation
All occupations


Illinois
11,192
Large
&
1.4%
5.8%
>>>>
1,022
High
  Champaign Area
200
Large
&
4.5%
7.0%
>>>>
19
High
  Charleston-Effingham-Centralia Area
210
Large
&
2.9%
5.0%
>>>>
19
High
  Cook County
4,897
Large
&
-2.0%
5.6%
>>>>
422
High
  Decatur Area
128
Large
&
3.1%
7.0%
>>>>
11
High
  DeKalb-Elgin-Aurora Area
457
Large
&
7.4%
9.7%
>>>>
47
High
  Du Page County
1,149
Large
&
7.9%
5.4%
>>>>
117
High
  Edwardsville Area
232
Large
&
0.4%
5.1%
>>>>
21
High
  Jacksonville-Carlinville-Litchfield Area
107
Large
&
0.0%
7.0%
>>>>
10
High
  Kankakee-Morris-Pontiac Area
176
Large
&
1.7%
5.2%
>>>>
17
High
  Lake County
462
Large
&
4.5%
8.6%
>>>>
44
High
  McHenry County
167
Large
&
13.8%
6.8%
>>>>
19
High
  Mt Vernon-Marion-Carbondale Area
159
Large
&
0.0%
6.8%
>>>>
13
High
  Northwest Illinois Area
281
Large
&
0.0%
3.6%
>>>>
26
High
  Peoria-Bloomington Area
457
Large
&
3.7%
7.3%
>>>>
44
High
  Quincy-Macomb-Galesburg Area
193
Large
&
2.1%
4.3%
>>>>
19
High
  Rock Island-Moline Area
218
Large
&
-2.3%
5.7%
>>>>
20
High
  Rockford Area
271
Large
&
7.7%
7.6%
>>>>
28
High
  Shawnee National Forest Area
114
Large
&
0.9%
2.4%
>>>>
10
High
  Springfield Area
269
Large
&
-1.1%
4.7%
>>>>
22
High
  St Louis-Belleville Area
327
Large
&
0.6%
6.4%
>>>>
31
High
  Vermilion County
55
Large
&
9.1%
4.9%
>>>>
7
High
  Will County
595
Very large
&
7.4%
9.1%
>>>>
59
High
United States
302,900
Large
&
1.4%
3.7%
>>>>
26,300
High
Source: Illinois Career Information System (CIS) brought to you by Illinois Department of Employment Security.