Dispatchers


Transportation, Distribution, and Logistics > Dispatchers > Employment & Outlook
111600
100300
Dispatchers

Dispatchers - Employment & Outlook

The table below provides information about the number of workers in this occupation in various regions. It also provides information about the expected growth rate and future job openings.

Employment

Dispatching jobs are found throughout the country, but are concentrated near cities.

Major employers:

  • State and local government agencies (emergency vehicle dispatch)
  • Local and long distance trucking companies
  • Taxi companies
  • Security companies

Outlook

This occupation will experience slower than average growth. Access to cell phones has increased the number of calls that come into emergency dispatchers. However, advanced 9-1-1 systems and consolidation of centers has slowed growth for police, fire, and ambulance dispatchers. In addition, any future government budget constraints may limit growth. 

The growth of taxi, train, and truck dispatchers depends on the economy. When economic activity is slow, the demand for transportation services drops. As a result, these dispatchers may have to reduce their hours or be laid off. In contrast, employment of tow-truck dispatchers is not sensitive to economic conditions. These workers are always needed. In fact, they may be needed more during slow economic times, because more people drive older cars.

Job openings will occur as many dispatchers transfer to other occupations or retire. This is especially true for police, fire, and ambulance dispatchers where the work can be stressful. 

Dispatchers (CIS 100300)

Location Employment & Growth >>>> Annual openings



This occupation
All occupations


Illinois
10,590
Medium
&
-0.1%
2.4%
>>>>
999
Moderate
  Champaign Area
213
Small
&
-4.7%
-0.9%
>>>>
18
Few
  Charleston-Effingham-Centralia Area
187
Very small
&
1.1%
1.2%
>>>>
17
Moderate
  Cook County
4,686
Medium
&
-1.1%
0.6%
>>>>
437
Moderate
  Decatur Area
115
Very small
&
1.7%
5.5%
>>>>
11
Moderate
  DeKalb-Elgin-Aurora Area
475
Small
&
-0.8%
2.5%
>>>>
44
Few
  Du Page County
1,070
Small
&
-0.3%
3.3%
>>>>
100
Few
  Edwardsville Area
209
Very small
&
2.9%
5.5%
>>>>
20
Few
  Jacksonville-Carlinville-Litchfield Area
92
Very small
&
-4.3%
-2.1%
>>>>
8
Few
  Kankakee-Morris-Pontiac Area
155
Very small
&
4.5%
5.8%
>>>>
15
High
  Lake County
479
Small
&
-0.6%
1.9%
>>>>
44
Moderate
  McHenry County
153
Very small
&
-4.6%
2.9%
>>>>
14
Very few
  Mt Vernon-Marion-Carbondale Area
155
Very small
&
0.6%
1.0%
>>>>
15
Moderate
  Northwest Illinois Area
250
Small
&
0.4%
2.6%
>>>>
24
Few
  Peoria-Bloomington Area
426
Small
&
-5.2%
-1.9%
>>>>
36
Few
  Quincy-Macomb-Galesburg Area
177
Very small
&
0.0%
-1.1%
>>>>
16
Moderate
  Rock Island-Moline Area
195
Very small
&
-1.0%
-1.8%
>>>>
19
High
  Rockford Area
269
Small
&
-3.3%
0.9%
>>>>
25
Few
  Shawnee National Forest Area
99
Very small
&
-3.0%
-2.3%
>>>>
9
Moderate
  Springfield Area
233
Small
&
-1.3%
0.0%
>>>>
22
High
  St Louis-Belleville Area
291
Small
&
-5.8%
-1.7%
>>>>
24
Moderate
  Vermilion County
47
Very small
&
-2.1%
-3.0%
>>>>
5
Moderate
  Will County
540
Small
&
1.7%
4.1%
>>>>
53
Moderate
United States
287,500
Medium
&
5.6%
7.7%
>>>>
28,500
Moderate
Source: Illinois Career Information System (CIS) brought to you by Illinois Department of Employment Security.