The table below provides information about the number of workers in this occupation in various regions. It also provides information about the expected growth rate and future job openings.

Employment

Dispatching jobs are found throughout the country, but are concentrated near cities.

Major employers:

• State and local government agencies (emergency vehicle dispatch)
• Local and long distance trucking companies
• Taxi companies
• Security companies

Outlook

This occupation will experience faster than average growth. Access to cell phones has increased the number of calls that come into emergency dispatchers. However, advanced 9-1-1 systems and consolidation of centers has slowed growth for police, fire, and ambulance dispatchers. In addition, any future government budget constraints may limit growth. 

The growth of taxi, train, and truck dispatchers depends on the economy. When economic activity is slow, the demand for transportation services drops. As a result, these dispatchers may have to reduce their hours or be laid off. In contrast, employment of tow-truck dispatchers is not sensitive to economic conditions. These workers are always needed. In fact, they may be needed more during slow economic times, because more people drive older cars.

Job openings will occur as many dispatchers transfer to other occupations or retire. This is especially true for police, fire, and ambulance dispatchers where the work can be stressful. 

Dispatchers (CIS 100300)